Senior Infrastructure Engineer (67999)

Hitachi Rail; Sunderland; On-site; GBP 60,000 - 90,000; Full time

Job summary

Hitachi Digital Services is seeking a Senior Infrastructure Engineer to lead optimisation, maintenance and reliability of core IT infrastructure at the Nissan Sunderland plant. The role serves as the primary technical escalation point for complex system and network issues, ensuring high availability in a fast-paced manufacturing environment.

The candidate should bring expertise in Hyper-V, Cisco networking, and SolarWinds, with hands-on experience supporting production environments.

Qualifications

• Expert-level Hyper-V administration and troubleshooting.
• Experience with failover clustering and virtual switch configuration.
• Strong Cisco networking experience: routing, switching, firewalls, and wireless technologies.
• Hands-on SolarWinds administration and monitoring.

Responsibilities

• Manage, optimise, and maintain virtualised environments and server infrastructure to ensure maximum uptime for production operations.
• Act as the Tier 3 escalation point for critical infrastructure issues, including Hyper-V diagnostics and storage performance tuning.
• Support advanced routing, switching, networking, and security troubleshooting activities.
• Manage VLAN configuration changes across core and access switching infrastructure.
• Assist with Cisco firewalls and Cisco wireless environments.
• Own and develop the enterprise monitoring platform using SolarWinds, including alerting, dashboards, and reporting.
• Provide onsite production support and participate in planned maintenance outside normal hours.

Skills

Hyper-V administration

Failover clustering

Cisco networking

SolarWinds monitoring

Production support

Enterprise infrastructure

Tools

SolarWinds (NPM/SAM)

Job description

Hitachi Digital Services is seeking an experienced Senior Infrastructure Engineer to lead the optimisation, maintenance, and reliability of core IT infrastructure at the Nissan Sunderland plant. In this role, the successful candidate will serve as the primary technical escalation point for complex system and network issues, ensuring high availability across a fast-paced manufacturing environment.

The ideal candidate will bring a strong blend of virtualisation expertise, enterprise monitoring management, and Cisco networking knowledge, along with experience supporting critical production environments.

Key Responsibilities

• Manage, optimise, and maintain virtualised environments and server infrastructure to ensure maximum uptime for production operations.
• Act as the Tier 3 escalation point for critical infrastructure issues, including complex Hyper-V diagnostics, failover clustering, and storage performance tuning.
• Support advanced routing, switching, networking, and security troubleshooting activities.
• Manage network segmentation requirements, including VLAN configuration changes across core and access switching infrastructure.
• Assist with the configuration, monitoring, and administration of Cisco firewalls and Cisco wireless environments.
• Own and develop the enterprise monitoring platform using SolarWinds, including alerting, dashboards, and reporting.
• Provide onsite production support and participate in planned maintenance activities outside normal working hours.

Essential Skills & Experience

• Expert-level Microsoft Hyper-V administration and troubleshooting.
• Experience with failover clustering and virtual switch configuration.
• Strong Cisco networking experience, including routing, switching, firewalls, and wireless technologies.
• Hands-on administration of SolarWinds (NPM, SAM).
• Minimum 5 years' experience in an enterprise infrastructure, network, or systems engineering role.
• Experience supporting manufacturing, shopfloor, or managed services environments is highly desirable.

Additional Requirements

• Full-time onsite presence at Nissan Sunderland (5 days per week).
• Flexibility to support overtime and operational requirements as needed.
• Willingness to participate in an on-call support rota is essential.
• Ability to provide out-of-hours support for critical incidents and planned maintenance activities.

About us

We're a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

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Senior Infrastructure Engineer (67999) United Kingdom,London,Remote