Lead Door Supervisor – Durham | Flexible Shifts

Professional Security; North East; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Competitive rates

Consistent shifts

Flexible scheduling

Earned wage access

Training & development

Management support

Clear progression

Job summary

Professional Security in Durham is seeking experienced Head and Deputy Head Door Supervisors to lead the venue security team and maintain high standards of professionalism. This role offers competitive hourly rates (£15-£20), evenings and weekend shifts, immediate start and opportunities for progression within a national security provider.

You will be the key link between venue management and frontline staff, responsible for entry control, incident reporting and guest safety.

Qualifications

• Valid SIA Door Supervisor Licence
• Minimum 2 years’ hospitality security or door supervision experience
• Full UK Driving Licence and access to transport
• Ability to pass BS7858 screening and vetting
• Excellent communication and customer service skills
• Professional appearance and strong leadership qualities
• Ability to work weekends, evenings and late-night shifts
• Ability to provide a full 5-year employment and address history

Responsibilities

• Lead and support Door Supervisor teams during venue operations
• Ensure high standards of professionalism, appearance and conduct are maintained at all times
• Manage entry and exit points safely and effectively
• Conduct ID checks, searches and admissions control in accordance with venue policies
• Monitor venue capacity, customer behaviour and emerging risks
• Support effective crowd management and customer engagement
• Build positive working relationships with venue managers and staff
• Respond confidently to incidents, conflict and challenging situations
• Complete accurate incident reports and venue documentation
• Ensure licensing conditions, venue policies and company procedures are followed
• Provide leadership, guidance and mentoring to Door Supervisors on shift

Skills

Leadership

Customer service

Communication

Team coordination

Job description

Professional Security in Durham is seeking experienced Head and Deputy Head Door Supervisors to lead the venue security team and maintain high standards of professionalism. This role offers competitive hourly rates (£15-£20), evenings and weekend shifts, immediate start and opportunities for progression within a national security provider.

You will be the key link between venue management and frontline staff, responsible for entry control, incident reporting and guest safety.