Head Door Supervisor - Lead Security Team Evenings/Weekends

Effective Security Services Limited; Cheltenham; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly rates based on exp.

Weekly pay

Consistent work across venues

Flexible working patterns

Early access to earned wages

Job summary

Professional Security is looking for an experienced Head Door Supervisor to lead the venue security team in Cheltenham. You will oversee door supervision, ensure professionalism, and act as the key liaison between management and staff.

We welcome Door Supervisors seeking progression within a national provider. The role requires leadership, a valid SIA Licence, and flexibility to work evenings and weekends across venues.

Qualifications

• Valid SIA Door Supervisor Licence is required.
• Minimum 2 years’ experience in hospitality security or door supervision.
• Experience leading security teams.
• Full UK driving licence and access to transport.
• Ability to pass BS7858 screening and vetting.
• Excellent communication and customer service skills.
• Willing to work weekends, evenings and late nights.
• Ability to provide a full 5-year employment and address history.

Responsibilities

• Lead and support Door Supervisor teams during venue operations.
• Ensure high standards of professionalism, appearance and conduct.
• Manage entry and exit points safely and effectively.
• Conduct ID checks, searches and admissions control.
• Monitor venue capacity, customer behaviour and risks.
• Support crowd management and customer engagement.
• Build positive working relationships with venue managers.
• Respond to incidents and challenging situations.
• Complete accurate incident reports and venue documentation.
• Ensure licensing conditions and procedures are followed.
• Provide leadership and mentoring on shift.

Skills

SIA Licence

Leadership

Communication

Customer Service

Flexibility

Job description

Professional Security is looking for an experienced Head Door Supervisor to lead the venue security team in Cheltenham. You will oversee door supervision, ensure professionalism, and act as the key liaison between management and staff.

We welcome Door Supervisors seeking progression within a national provider. The role requires leadership, a valid SIA Licence, and flexibility to work evenings and weekends across venues.