Lead Delivery Manager

WARACLE; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

WARACLE seeks a Lead Delivery Manager to transform digital projects, working closely with multidisciplinary teams and clients. This dynamic role involves ensuring on-time delivery of innovative products while leading client relationships and fostering team development. The position is hybrid, requiring office presence two days a week.

Benefits

Wellbeing and health support

Personal and professional development opportunities

Energetic and diverse community

Qualifications

• Proven track record of delivering complex digital projects.
• Extensive experience in agile delivery.
• Strong understanding of managing project budgets.

Responsibilities

• Lead client engagements and manage multiple projects.
• Champion a servant leadership approach and foster collaboration.
• Responsible for risk navigation and financial stewardship.

Skills

Agile expertise

Client-centric acumen

Problem-solving prowess

Team empowerment

Operational excellence

Education

Relevant certifications in project management

Job description

Waracle are looking for a Lead Delivery Manager for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation.

We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.

This is a Hybrid role working from our London office 2 days a week

Are you a seasoned Delivery Manager ready to lead complex digital programmes and drive success for ambitious clients? Waracle, a world-class digital technology consultancy, is seeking an exceptional Lead Delivery Manager to join our team in London!

This is more than just managing projects; it’s about being the primary client contact, orchestrating multidisciplinary teams, navigating challenges, and ensuring end-to-end delivery of groundbreaking digital products on time, within budget, and to the highest quality. If you thrive in a dynamic, high-impact environment and are passionate about fostering team growth, we want to hear from you!

What you’ll do:

• Client & Stakeholder Leadership: Be the go-to person for our clients, managing expectations, providing regular updates, and building robust relationships from day one. You’ll skillfully manage multiple concurrent projects or entire programmes of work.
• Digital Programme Management: Lead the comprehensive delivery of diverse digital initiatives, including web, mobile apps, and UX/UI design, always focusing on delivering rapid value.
• Resource & Financial Stewardship: Define team structures, manage resourcing, track budgets meticulously, and proactively mitigate risks to ensure commercial success.
• Risk & Issue Navigation: Identify, assess, and strategically resolve risks and impediments across programmes, minimising impact and ensuring smooth execution.
• Cross-Functional Collaboration: Champion a servant leadership approach, empowering and collaborating seamlessly with designers, developers, QA, and other stakeholders to achieve shared goals.
• Operational Excellence: Ensure high standards of project hygiene, maintain accurate forecasts, and oversee essential administrative tasks to keep projects running smoothly.
• Community & Mentorship: As a senior member of our Delivery Community, you’ll actively promote knowledge sharing, coach, and support the development of your peers and the wider team.

Requirements

• Extensive Delivery Leadership: A proven track record of successfully delivering complex digital projects or programmes within a consultancy environment.
• Agile Expertise: A depth of experience in agile delivery, capable of thriving in ambiguous environments and driving value.
• Client-Centric Acumen: Exceptional communication and relationship-building skills, with a keen ability to manage expectations and drive successful client outcomes.
• Commercial & Financial Savvy: Strong understanding and experience in managing project budgets and financial health.
• Problem-Solving Prowess: A keen eye for identifying and managing risks, dependencies, and issues (RAID), coupled with proactive problem-solving.
• Team Empowerment: Demonstrable ability to foster collaboration and facilitate dispersed, cross-functional teams.
• Operational Excellence: Strong organisational skills with a meticulous approach to project hygiene and documentation.
• Continuous Learner: Relevant certifications that demonstrate your commitment to ongoing learning and best practices are a plus.

Recruitment process

The recruitment process you can expect for this role is an initial call with your dedicated Talent Acquisition Partner who will chat with you about Waracle, what you are looking for in a new position, the salary for the role, notice period and benefits (the important stuff!). After that, you’ll be invited to a two-stage interview process where you have an opportunity to find out more about the role and showcase your skills and experience. Your Talent Acquisition Partner will guide you through the whole process to your first day with us.

Benefits for our people

Working for Waracle means you are part of an energetic and diverse community of technologists who care deeply about making a difference. We offer a wide range of benefits that support your wellbeing, health, personal and professional development goals. Our benefits package is reviewed regularly to ensure the best experience for everyone.

Frequently-asked questions

Here are some of the things that people tend to ask about working at Waracle.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.

We are not accepting applications from recruitment agencies.