Lead Cycle Technician – Workshop Leader

Frasers Group; Milton Keynes; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Commission bonuses

Group rewards & recognition

Development courses & national qualific

40% in-store uniform discount

Frasers Group brands 20% discount

Gym membership

Ride-To-Work Scheme

Job summary

Evans Cycles in the United Kingdom is seeking a Cycle Technician to repair, service and safety-check bikes, delivering clear advice to customers and ensuring rides are safe and enjoyable. You'll diagnose issues, provide repair estimates, assemble new bikes, manage parts and stock, and uphold high quality controls while delivering excellent customer service.

The role offers commission-led bonuses, discounts across Frasers Group brands, development through national qualifications, uniform

Qualifications

• Skilled in bicycle mechanics with experience repairing a wide range of bike types and components.
• Strong communication and customer service skills.
• Able to work independently and in a team environment.

Responsibilities

• Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.
• Assembling new bicycles to manufacturer guidelines and ensuring safety for sale.
• Conducting service consultations with customers, diagnosing issues, and providing repair recommendations and estimates.
• Supporting customers in selecting parts, upgrades, and accessories for their bikes.
• Performing safety inspections and maintaining high quality control standards in repairs.
• Organising the workshop, managing spare parts, tools and stock efficiently.

Skills

Bicycle repair

Customer service

Workshop experience

Job description

Evans Cycles in the United Kingdom is seeking a Cycle Technician to repair, service and safety-check bikes, delivering clear advice to customers and ensuring rides are safe and enjoyable. You'll diagnose issues, provide repair estimates, assemble new bikes, manage parts and stock, and uphold high quality controls while delivering excellent customer service.

The role offers commission-led bonuses, discounts across Frasers Group brands, development through national qualifications, uniform