Lead Cycle Technician & Service Specialist

Frasers Group; Cambridge; On-site; GBP 18,000 - 26,000; Part time

Benefits offered by this job

Commission led bonuses across products

Monthly rewards and recognition

Ride-To-Work Scheme

Job summary

Evans Cycles in Cambridge is seeking a Supervisor Cycle Tech to deliver expert bicycle repairs and maintenance while providing outstanding customer service. You will diagnose, repair, assemble and inspect bikes to high safety standards in a busy workshop.

We’re offering flexible hours with 24‑hour and 16‑hour shifts to fit around store hours, plus a range of perks and development opportunities through Frasers Group.

Qualifications

• Proficiency in bicycle mechanics and repair.
• Ability to diagnose and repair a wide range of bicycle types and components.
• Excellent customer service and communication skills.
• Willingness to stay updated on bicycle technology and repair techniques.

Responsibilities

• Bicycle Repairs: Perform repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance and suspension service.
• Bicycle Assembly: Assemble new bicycles per manufacturer guidelines and store standards.
• Service Consultations: Advise customers on repair needs and provide cost estimates.
• Parts and Accessories: Assist customers in selecting parts, accessories and upgrades.
• Safety Inspections: Conduct safety checks on bicycles and address hazards.
• Quality Control: Ensure repaired bicycles meet quality standards.
• Inventory Management: Maintain workshop organization and parts/tools stock.
• Customer Service: Explain work performed and offer maintenance advice.

Skills

Bicycle repairs

Diagnostics & troubleshooting

Customer service

Teamwork

Job description

Evans Cycles in Cambridge is seeking a Supervisor Cycle Tech to deliver expert bicycle repairs and maintenance while providing outstanding customer service. You will diagnose, repair, assemble and inspect bikes to high safety standards in a busy workshop.

We’re offering flexible hours with 24‑hour and 16‑hour shifts to fit around store hours, plus a range of perks and development opportunities through Frasers Group.