Lead Cycle Technician & Workshop Leader

Frasers Group; Brighton; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Commission bonuses

Group rewards & recognition

Development courses and national quali

20% discount across Frasers Group

Discounted gym membership

Ride-To-Work Scheme

Job summary

Evans Cycles is seeking a Cycle Technician to repair and service bicycles in our Brighton workshop. You’ll perform a variety of repairs, safety checks and bike builds, ensuring every bike is safe for sale and customers leave confident in their ride.

You’ll diagnose issues, provide repair estimates, and guide customers in parts and upgrades while delivering friendly, knowledgeable service. Flexibility for evenings/weekends is expected.

Qualifications

• Skilled in bicycle mechanics and safe repair practices.
• Experience repairing a wide range of bike types and components.
• Confident communicator with strong customer service skills.

Responsibilities

• Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.
• Assembling new bicycles to manufacturer guidelines and ensuring they’re safe and ready for sale.
• Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.
• Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.
• Performing safety inspections to highlight and resolve potential issues.
• Maintaining high standards of quality control so every repair meets our safety and service expectations.
• Organising the workshop, managing spare parts, tools, and stock efficiently.
• Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.

Skills

Bicycle mechanics

Bike repair experience

Knowledge of bike brands

Customer service

Job description

Evans Cycles is seeking a Cycle Technician to repair and service bicycles in our Brighton workshop. You’ll perform a variety of repairs, safety checks and bike builds, ensuring every bike is safe for sale and customers leave confident in their ride.

You’ll diagnose issues, provide repair estimates, and guide customers in parts and upgrades while delivering friendly, knowledgeable service. Flexibility for evenings/weekends is expected.