Cycle Workshop Lead - Repairs & Safety

Frasers Group; England; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Commission-based bonuses

Group Rewards & Recognition

Access to development courses & quals

40% uniform discount

20% Frasers Group brand discount

Discounted gym membership

Ride-To-Work Scheme

Job summary

Evans Cycles, part of the Frasers Group, is seeking a Cycle Technician to join our workshop. You’ll perform repairs, servicing, and safety checks, delivering high-quality workmanship and friendly customer advice.

You’ll assemble bikes, diagnose issues, quote repair estimates, manage parts, and maintain a clean, safe workshop. Flexible with evenings and weekends, you’ll help riders leave confident on the road.

Qualifications

• Proficient in bicycle repair across multiple bike types and components.
• Strong diagnostic skills and ability to recommend repair solutions.
• Excellent customer service and ability to explain repairs clearly.
• Detail-focused with commitment to quality and safety.
• Able to work independently and as part of a workshop team.

Responsibilities

• Carry out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance and suspension servicing.
• Assemble new bicycles to manufacturer guidelines and ensure they are safe for sale.
• Conduct service consultations with customers, diagnose issues and provide repair estimates.
• Assist customers in selecting parts, upgrades and accessories for their bikes.
• Perform safety inspections and address potential issues.
• Maintain high standards of quality control for repairs and safety.
• Organise workshop, manage spare parts, tools and stock efficiently.
• Deliver excellent customer service by explaining repairs and offering advice.

Skills

Bicycle mechanics

Bike repairs knowledge

Customer service

Attention to detail

Teamwork

Communication

Physical stamina

Flexibility on hours

Job description

Evans Cycles, part of the Frasers Group, is seeking a Cycle Technician to join our workshop. You’ll perform repairs, servicing, and safety checks, delivering high-quality workmanship and friendly customer advice.

You’ll assemble bikes, diagnose issues, quote repair estimates, manage parts, and maintain a clean, safe workshop. Flexible with evenings and weekends, you’ll help riders leave confident on the road.