Lead Contracts Manager - Social Housing Maintenance

Axis CLC; Dartford; On-site; GBP 39,000 - 65,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

25 days holiday

Perkbox

GP wellbeing

Volunteer day

Refer-a-friend bonus

Travel allowance

Development opportunities

Job summary

Axis CLC is seeking an experienced Contracts Manager to lead maintenance contracts including responsive repairs, disrepair and minor works across housing portfolios. You will manage operatives and subcontractors, ensuring on-time delivery, quality and safety to high standards.

You will oversee contract performance, manage budgets and KPIs, build strong client relationships, and drive continuous improvement across teams while complying with health and safety regulations.

Qualifications

• Proven experience as a Contracts Manager/Project Manager within social housing or property maintenance.
• Formal qualification and/or trade background within the construction industry.
• Strong understanding of repairs, maintenance and operational management principles.
• Proven ability to manage budgets, performance KPIs and multi-disciplinary teams.
• Knowledge of building safety, Health & Safety and compliance standards (IOSH / SMSTS / CSCS / Scaffold Management desirable).
• Excellent leadership, organisation and communication skills.
• IT literate with experience using management systems and reporting tools.
• Full UK driving licence and willingness to travel to sites.
• Clean DBS.

Responsibilities

• Lead the operational delivery of multiple repairs and maintenance contracts and planned works across housing portfolios.
• Manage and motivate teams of operatives and subcontractors to achieve KPIs, quality, compliance and safety targets.
• Build and maintain strong relationships with clients, residents and internal stakeholders.
• Oversee contract performance, financial results, compliance, and customer satisfaction.
• Monitor progress, quality and specification compliance through site inspections and performance reviews.
• Manage resources, programming and workflow to maximise efficiency and minimise disruption to residents.
• Ensure all works comply with Health & Safety legislation, RAMS and company procedures.
• Chair progress meetings, deliver toolbox talks and drive a culture of continuous improvement.
• Oversee contract variations, valuations and documentation, ensuring accurate financial reporting.
• Support commercial teams with forecasting, profitability reviews and business planning.
• Lead, mentor and develop your teams to achieve excellence in service delivery.
• Promote sustainability, compliance and equal opportunity across all operations.

Skills

Leadership

Organisation

Communication

Budget management

KPIs

Multi-disciplinary teams

IT literacy

Driving licence

Education

Construction industry qualification

Job description

Axis CLC is seeking an experienced Contracts Manager to lead maintenance contracts including responsive repairs, disrepair and minor works across housing portfolios. You will manage operatives and subcontractors, ensuring on-time delivery, quality and safety to high standards.

You will oversee contract performance, manage budgets and KPIs, build strong client relationships, and drive continuous improvement across teams while complying with health and safety regulations.