Contracts Manager, Social Housing Repairs & Maintenance

Axis CLC; Dartford; On-site; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Salary up to £65k

Pension & life assurance

Holiday 25 days

Perkbox discounts

GP wellbeing support

Volunteer day

Refer-a-friend bonus

Career progression

Job summary

Axis CLC, a trusted property services specialist, seeks an experienced Contracts Manager to lead maintenance contracts including responsive repairs, disrepair and minor works. You will ensure performance, safety, quality and profitability targets are met while managing operatives and subcontractors to deliver on time and to high standards.

This role supports our long-term partnerships delivering reactive, damp and mould, disrepair and void works across thousands of homes.

Qualifications

• Proven experience as Contracts Manager/Project Manager within social housing or property maintenance.
• Formal qualification or trade background within construction.
• Strong understanding of repairs, maintenance and operational management principles.
• Ability to manage budgets, performance KPIs and multi-disciplinary teams.
• Knowledge of building safety, Health & Safety and compliance standards (IOSH/SMSTS/CSCS/Scaffold Management desirable).
• Excellent leadership, organisation and communication skills.
• IT literacy with experience using management systems and reporting tools.
• Full UK driving licence and willingness to travel to sites.
• Clean DBS.

Responsibilities

• Lead the operational delivery of multiple repairs and maintenance contracts and planned works across housing portfolios.
• Manage and motivate teams of operatives and subcontractors to achieve KPIs, quality, compliance and safety targets.
• Build and maintain strong relationships with clients, residents and internal stakeholders.
• Oversee contract performance, financial results, compliance, and customer satisfaction.
• Monitor progress, quality and specification compliance through site inspections and performance reviews.
• Manage resources, programming and workflow to maximise efficiency and minimise disruption to residents.
• Ensure all works comply with Health & Safety legislation, RAMS and company procedures.
• Chair progress meetings, deliver toolbox talks and drive a culture of continuous improvement.
• Oversee contract variations, valuations and documentation, ensuring accurate financial reporting.
• Support commercial teams with forecasting, profitability reviews and business planning.
• Lead, mentor and develop your teams to achieve excellence in service delivery.
• Promote sustainability, compliance and equal opportunity across all operations.

Skills

Contract management

Leadership

Budget management

Stakeholder management

Health & Safety knowledge

Education

Construction qualification

Tools

Management systems

Job description

Axis CLC, a trusted property services specialist, seeks an experienced Contracts Manager to lead maintenance contracts including responsive repairs, disrepair and minor works. You will ensure performance, safety, quality and profitability targets are met while managing operatives and subcontractors to deliver on time and to high standards.

This role supports our long-term partnerships delivering reactive, damp and mould, disrepair and void works across thousands of homes.