Lead Content Designer - Hybrid (Permanent/Contract)

scrumconnect ltd; Greater London; Hybrid; GBP 45,000 - 75,000; Full time

Job summary

Scrumconnect Consulting in London is seeking a Lead Content Designer to set the content approach for public services and guidance. You will clarify complex policy and technical information for users, lead other content designers and collaborate with policy experts.

The role requires extensive content design leadership, excellent writing, and a focus on accessibility. The position is offered on a permanent basis with hybrid working pattern in London.

Qualifications

• Extensive experience as a content designer, including leading other content designers.
• Experience making complex policy, legal or technical content clear.
• Excellent writing, editing and plain English skills.
• Experience using research and data to inform content decisions.
• Strong skills in working with and influencing subject matter experts and senior stakeholders.
• Knowledge of accessibility standards (WCAG).

Responsibilities

• Set the content strategy, standards and ways of working for one or more teams.
• Design and write clear, accessible content for services and guidance, using plain English.
• Turn complex policy, legal and technical information into content users understand first time.
• Work with user researchers to test content and improve it based on evidence.
• Work with policy colleagues and subject matter experts to agree accurate content.
• Lead, review and develop other content designers.
• Make sure content meets the GOV.UK style guide and accessibility standards.
• Help teams prepare content for GDS service assessments.

Skills

Content design leadership

Plain English writing

Policy/technical content

Stakeholder influence

WCAG accessibility

Research/data-informed content

Job description

Scrumconnect Consulting in London is seeking a Lead Content Designer to set the content approach for public services and guidance. You will clarify complex policy and technical information for users, lead other content designers and collaborate with policy experts.

The role requires extensive content design leadership, excellent writing, and a focus on accessibility. The position is offered on a permanent basis with hybrid working pattern in London.