Lead, Change Enablement & Service Transition

Royal London Group

City of Edinburgh

Híbrido

GBP 70.000 - 90.000

Tempo integral

há 9 horas

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Resumo da vaga

Royal London Group in Edinburgh, operating with hybrid flexibility, seeks a Change Management Lead to govern Change Enablement and Service Transition and protect production services. You will lead a team, drive readiness and oversee go/no-go decisions, chairs boards, and partner with senior stakeholders to minimise disruption and improve resilience.

The role requires expert ITIL Change Enablement, Service Transition knowledge and COBIT governance, along with strong communication and

Qualificações

Expert knowledge of ITIL Change Enablement and Service Transition, including operational readiness and service acceptance.
Deep understanding of production risk management, change governance, risk controls and COBIT governance frameworks.
Experience with complex supplier and SIAM environments, and strong stakeholder engagement.

Responsabilidades

Own Change Enablement and Service Transition frameworks, policies, standards and controls.
Lead and develop the Change Enablement Manager and Service Transition Managers.
Act as authority for production change and chair CAB/Service Transition Board.
Ensure services meet production standards for security, resilience and maintainability.
Partner with senior stakeholders and suppliers to assess risk and readiness.
Drive ITIL/COBIT improvements, automation and cross-domain integration.