Lead Case Manager - Domestic Abuse Services

IDAS; Doncaster; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Comprehensive training

Contributory pension

Employer-paid health cash plan

Access to national discount schemes

Job summary

IDAS in Doncaster is recruiting for a role focused on day-to-day case management, offering practical and emotional support to a small caseload of high-risk clients. You will oversee allocations, rosters, and performance while ensuring safeguarding compliance across services.

You will liaise with police, housing, and health professionals, represent IDAS at MARAC and multi-agency meetings, and deliver group programmes. Commitment to equality and inclusive services is essential.

Qualifications

• Experience in case management or safeguarding.
• Ability to manage a small caseload of high-risk clients.
• Experience liaising with external agencies such as police, housing and health services.

Responsibilities

• Provide day-to-day case management support and guidance to a small team of practitioners.
• Hold a small caseload of high-risk clients, offering practical and emotional support.
• Oversee case allocation, staff rotas, and performance management.
• Ensure safeguarding concerns are addressed and services are delivered in line with IDAS policies.
• Liaise with external agencies including police, legal services, housing, and health professionals.
• Represent IDAS at MARAC, case conferences, and multi-agency meetings.
• Deliver and oversee group programmes for clients.
• Champion equality, diversity, and inclusion by ensuring services are accessible and responsive to the needs of all communities.

Job description

IDAS in Doncaster is recruiting for a role focused on day-to-day case management, offering practical and emotional support to a small caseload of high-risk clients. You will oversee allocations, rosters, and performance while ensuring safeguarding compliance across services.

You will liaise with police, housing, and health professionals, represent IDAS at MARAC and multi-agency meetings, and deliver group programmes. Commitment to equality and inclusive services is essential.