Business Analyst

Standard Life (previously Phoenix Group); Birmingham; On-site; GBP 40,000 - 53,000; Full time

Job summary

Standard Life is seeking a highly experienced Business Analyst to join the Pensions & Savings Change team. You will shape and manage requirements across multiple workstreams, ensuring traceability and alignment with strategic outcomes.

Operating within a complex environment, you will support solution development, testing, business readiness and transition to BAU, while navigating regulatory changes and third-party dependencies to deliver lasting value.

Qualifications

• Experience delivering business analysis in large-scale transformation programmes.
• Diploma in Business Analysis or equivalent (e.g. BCS Diploma, IIBA certifications).
• Knowledge of Standard Life products, processes and systems.
• Experience with regulatory change and working with third parties would be beneficial.

Responsibilities

• Clarify, challenge and shape business needs to maximise value and ensure requirements align with outcomes.
• Capture, analyse and document business requirements with stakeholders and suppliers.
• Define end-to-end scope for project workstreams and manage changes with governance.
• Maintain traceability from definition through to solution, testing and handover.
• Support solution development, testing, business readiness and transition to BAU.
• Conduct business impact assessments across processes, systems and operating models.
• Facilitate collaboration across business, technology and third-party teams.

Skills

Business Analysis

Education

Diploma in Business Analysis

Job description

Job Description

Job Type:Permanent

Location: Edinburgh, Telford or Birmingham

Salary: £40,000 - £53,000 (subject to experience) +bonus, excellent pension scheme, private medical insurance, electric vehicle scheme, 38 days holiday incl. Bank Holidays, plus 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more!

Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about flexible working here.

Closing Date: 5th October 2026

Who We Are

We're Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone's journey to and through retirement can be better, and for more than 200 years, we've been helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

At Standard Life, we've built a hugely successful, well respected and rapidly developing business by putting our people first. We believe attracting, developing, motivating and inspiring exceptional people benefits our customers, our shareholders and ultimately, our performance. We strive to be the best place anyone has ever worked. Join us and you can look forward to challenging and rewarding work, alongside highly skilled colleagues with world class expertise.

The Pensions and Savings Change Hub is a dynamic team of change professionals driving strategic transformation across three core delivery centres. We play a pivotal role in aligning change initiatives with business strategy, enabling market-leading outcomes in a fast-paced and evolving environment.

Description of Role

We have an exciting opportunity for a highly experienced Business Analyst to join the Pensions & Savings Change team. As part of this high-profile strategic transformation programme, you will work across multiple business areas, programmes and third-party suppliers to shape and challenge business thinking, define and manage requirements, assess business impacts, and ensure solutions deliver the intended business and strategic outcomes.

Operating within a complex and evolving environment, you will apply a range of analysis techniques to bring clarity to ambiguity, support informed decision-making, and drive successful delivery across multiple workstreams. Working with a high degree of autonomy, you will build strong relationships with stakeholders at all levels, influence key decisions through insight-led analysis, and help drive consensus across diverse business and technology teams.

You will be responsible for defining and managing scope, eliciting and analysing requirements, assessing impacts across people, processes, systems and operating models, and maintaining clear traceability throughout the delivery lifecycle. The role will also play a key part in supporting solution development, testing, business readiness, implementation and transition into business-as-usual operations, ensuring change is effectively embedded and delivers lasting business value.

Given the scale, complexity and strategic importance of Project Skye, this opportunity is best suited to a highly capable Business Analyst with a proven track record of delivering within large-scale business and operational transformation programmes and who is comfortable navigating complexity, ambiguity and competing priorities

Key Responsibilities

• Clarify, challenge and shape business needs to maximise business value and ensure requirements support agreed integration outcomes.
• Capture, analyse and document business requirements in a clear and structured manner, ensuring a shared understanding across business stakeholders, delivery partners and third-party suppliers.
• Define and manage end-to-end scope for Project workstreams, supporting effective governance and control of scope and requirement changes.
• Maintain clear traceability of business requirements from definition through to solution development, testing, implementation and handover to business-as-usual operations.
• Support solution development activities by engaging appropriate stakeholders, helping to shape, review and validate solutions.
• Conduct business impact assessments to understand the effect of change across processes, systems, structures, controls and operating models.
• Facilitate collaboration across business, technology and third-party teams to ensure solutions align with business objectives, customer outcomes and agreed design principles.
• Analyse change requests, risks, issues and dependencies, providing clear recommendations to support informed decision-making.
• Support testing and UAT activities to ensure solutions are fit for purpose and meet agreed business requirements.
• Drive business readiness, implementation planning and post-implementation support activities to help ensure changes are successfully embedded and adopted.
• Produce high-quality analysis artefacts and apply appropriate analysis techniques to support successful programme delivery.

Essential Requirements

• Demonstrable experience delivering business analysis within large-scale integration, migration or business transformation programmes.
• Diploma in Business Analysis or equivalent (e.g. BCS Diploma, IIBA Certifications)
• Knowledge across Standard Life products, processes, and systems
• Experience of regulatory change and working with third parties would be beneficial

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about working at Standard Life

• Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.standardlifeplc.com/careers/talk-to-us