Lead Brand Ambassador - Retail

Tapestry, Inc.; Cannock; On-site; GBP 31,000 - 34,000; Full time

Benefits offered by this job

Inclusive environment

Internal mobility & career progression

1 paid volunteering day per year

Ambassador Programme learning & dev

Regular social events

Equity Inclusion & Diversity councils

Employee discount

Incentive programme

Job summary

Coach, part of the Tapestry portfolio, is seeking a Brand Ambassador in the United Kingdom to drive sales and deliver exceptional customer experiences. You will embody Coach values, lead store operations, and foster an inclusive culture while supporting recruitment and training activities.

The role emphasizes leadership on the sales floor, data-driven improvement, and a growth mindset for both business and personal development within a dynamic retail environment.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
• Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product up to 50 pounds

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness
• Leads implementation of Company initiatives and support full operation of the business
• Maintain a growth mindset for business and personal development initiatives
• Establishes trust and collaboration within store to promote an inclusive culture
• Monitor and analyze sales data, identify trends, and implement improvements to store performance
• Supports recruiting, interviewing, and training activities as needed

Skills

Brand Ambassador

Customer experience

Sales targets

Team leadership

People development

Job description

Coach, part of the Tapestry portfolio, is seeking a Brand Ambassador in the United Kingdom to drive sales and deliver exceptional customer experiences. You will embody Coach values, lead store operations, and foster an inclusive culture while supporting recruitment and training activities.

The role emphasizes leadership on the sales floor, data-driven improvement, and a growth mindset for both business and personal development within a dynamic retail environment.