Lead Agricultural Workshop & Service Manager

T H White Ltd; Dorrington; On-site; GBP 38,000 - 55,000; Full time

Benefits offered by this job

Fully expensed vehicle

Technical training

Management development plans

Annual pay reviews

Holiday: 23.5–26.5 days plus BH

Pension up to 8.5% employer

Salary sacrifice pension option

Life Assurance 5x salary

Employee Share Plan

Staff discounts

Job summary

T H WHITE is launching a new CNH aftersales workshop in Shrewsbury. We seek a Lead Technician, Workshop Supervisor or Service Manager to shape day-to-day operations, plan workloads, mentor technicians and implement high service standards.

You'll manage a small team, handle workshop and field service tasks, diagnose faults across mechanical, electrical and hydraulic systems, and drive safety and efficiency in a brand-new facility. Excellent communication and customer focus are essential.

Qualifications

• Proven expertise on Tractors or Combine Harvesters in an agricultural-focused business.
• Recognised apprenticeship or NVQ in land-based engineering.
• Strong diagnostics across engines, hydraulics and electronics.

Responsibilities

• Manage and delegate daily jobs/workflow to the small team of Technicians.
• Supervise work in progress and ensure accurate recording of jobs and invoicing.
• Handle depot administration and paperwork with a focus on customer communication and updates.
• Mentor team on best practices and expectations, fostering positive people management.
• Perform hands-on workshop and field service servicing, maintenance and repair of tractors, combines, harvesters, balers and telehandlers.
• Conduct advanced fault diagnostics across mechanical, electrical and hydraulic systems.
• Maintain high safety standards and workshop efficiency.

Skills

Leadership

Diagnostics

Communication

Tractor knowledge

Education

Apprenticeship

Job description

T H WHITE is launching a new CNH aftersales workshop in Shrewsbury. We seek a Lead Technician, Workshop Supervisor or Service Manager to shape day-to-day operations, plan workloads, mentor technicians and implement high service standards.

You'll manage a small team, handle workshop and field service tasks, diagnose faults across mechanical, electrical and hydraulic systems, and drive safety and efficiency in a brand-new facility. Excellent communication and customer focus are essential.