LCL Import Logistics Executive

Streamlineservices; Tilbury; On-site; GBP 30,000 - 35,000; Full time

Job summary

Streamlineservices in Tilbury is seeking an Import Operator to join the busy imports team, managing LCL deep-sea shipments from arrival to final delivery and coordinating with customers, shipping lines and depots. The successful candidate will thrive in a fast-paced environment where accuracy, organisation, and clear communication are essential.

The role also involves invoicing and liaising with partners across the supply chain to ensure smooth delivery.

Qualifications

• Two years' freight forwarding experience minimum.
• Solid experience handling deep-sea imports, especially LCL.
• Airfreight imports experience is a plus.

Responsibilities

• Manage day-to-day LCL import shipments from arrival to delivery.
• Monitor vessel schedules and track shipments.
• Liaise with customers, suppliers, shipping lines, hauliers and depots.
• Arrange collections and deliveries per customer requirements.
• Open and maintain internal shipment files.
• Prepare customer invoices and process supplier invoices.
• Keep customers updated throughout the import process.
• Ensure deliveries are organized efficiently and within timescales.
• Follow up with customers after delivery to ensure a positive service experience.
• Identify and resolve operational issues promptly.
• Support the wider imports team as required.

Skills

Import operations

LCL imports

Deep-sea imports

Airfreight experience

Freight forwarding

Shipping lines

Tools

CNS

Destin8

Multi-Freight

Job description

The Role

Working as part of the imports team, you'll manage shipments from arrival through to final delivery, coordinating with customers, shipping lines, hauliers, depots, suppliers and other service providers.

The successful candidate will be comfortable working in a busy operational environment where accuracy, organisation and communication are essential.

Key Responsibilities

• Managing day-to-day LCL import shipments from arrival through to delivery
• Monitoring vessel schedules and tracking incoming shipments
• Liaising with customers, suppliers, shipping lines, hauliers and depots
• Arranging collections and deliveries in line with customer requirements
• Opening and maintaining internal shipment files
• Preparing customer invoices
• Processing supplier invoices and investigating any discrepancies
• Keeping customers updated throughout the import process
• Ensuring deliveries are organised efficiently and within agreed timescales
• Following up with customers after delivery to ensure a positive service experience
• Identifying any operational issues and resolving them promptly
• Supporting the wider imports team when required

About You

We're looking for someone with at least two years' experience within freight forwarding, ideally gained within a small to medium-sized forwarder.

You must have solid experience handling deep-sea imports, particularly LCL, as this will form the majority of the workload.

Experience with airfreight imports would also be beneficial.

You'll ideally have:

• Previous experience in an import operations role within freight forwarding
• Strong knowledge of deep-sea import procedures
• LCL import experience
• Good understanding of the wider freight forwarding process
• Experience working with shipping lines, hauliers and depots
• Experience using CNS and Destin8 would be advantageous.
• The company currently operates using Multi-Freight, so experience with forwarding systems would also be useful.

What's on Offer?

£30,000-£35,000 salary, depending on experience

Monday to Friday, 9:00am-5:00pm

If you're an experienced Import Operator, Import Coordinator, Import Executive or LCL Import Specialist with a strong background in deep-sea freight forwarding and you're looking for a temp-to-perm opportunity, we'd love to hear from you.