LCL Import Logistics Executive

Streamline Services Consultancy Limited; Tilbury; On-site; GBP 30,000 - 35,000; Full time

Job summary

Streamline Services Consultancy Limited in Tilbury is seeking an LCL Import Logistics Executive to join the imports team. You will manage shipments from arrival through to final delivery, coordinating with customers, shipping lines, hauliers, depots and other service providers.

The role requires at least two years’ freight forwarding experience, with solid deep-sea import knowledge and exposure to airfreight imports. A proactive, accurate approach is essential.

Qualifications

• Two years’ freight forwarding experience, preferably in a small/medium forwarder.
• Solid experience handling deep-sea imports, mainly LCL.
• Airfreight imports exposure is advantageous.

Responsibilities

• Manage day-to-day LCL import shipments from arrival to delivery.
• Monitor vessel schedules and track incoming shipments.
• Liaise with customers, suppliers, shipping lines, hauliers and depots.
• Arrange collections and deliveries per customer requirements.
• Open and maintain internal shipment files and prepare invoices.
• Process supplier invoices and investigate discrepancies.
• Keep customers updated throughout the import process.
• Ensure deliveries are organised efficiently within timescales.
• Follow up with customers after delivery to ensure satisfaction.
• Identify operational issues and resolve promptly.
• Support wider imports team as needed.

Skills

Freight forwarding experience

Deep-sea imports

Airfreight exposure

Customer liaison

Tools

CNS

Destin8

Multi-Freight

Job description

We’re currently recruiting for an LCL Import Logistics Executive to join the imports team of an established freight forwarding and logistics company based in Tilbury.

The role will primarily focus on LCL deep-sea imports, so previous experience in ocean import operations is essential. There will also be exposure to airfreight imports, making this a varied opportunity for someone with a broader freight forwarding background.

The Role

Working as part of the imports team, you’ll manage shipments from arrival through to final delivery, coordinating with customers, shipping lines, hauliers, depots, suppliers and other service providers.

The successful candidate will be comfortable working in a busy operational environment where accuracy, organisation and communication are essential.

Key Responsibilities

• Managing day-to-day LCL import shipments from arrival through to delivery
• Monitoring vessel schedules and tracking incoming shipments
• Liaising with customers, suppliers, shipping lines, hauliers and depots
• Arranging collections and deliveries in line with customer requirements
• Opening and maintaining internal shipment files
• Preparing customer invoices
• Processing supplier invoices and investigating any discrepancies
• Keeping customers updated throughout the import process
• Ensuring deliveries are organised efficiently and within agreed timescales
• Following up with customers after delivery to ensure a positive service experience
• Identifying any operational issues and resolving them promptly
• Supporting the wider imports team when required

About You

We’re looking for someone with at least two years’ experience within freight forwarding, ideally gained within a small to medium-sized forwarder.

You must have solid experience handling deep-sea imports, particularly LCL, as this will form the majority of your workload.

Experience with airfreight imports would also be beneficial.

You’ll ideally have:

• Previous experience in an import operations role within freight forwarding
• Strong knowledge of deep-sea import procedures
• LCL import experience
• Good understanding of the wider freight forwarding process
• Experience working with shipping lines, hauliers and depots
• Experience using CNS and Destin8 would be advantageous. The company currently operates using Multi-Freight, so experience with forwarding systems would also be useful.

What’s on Offer?

• £30,000-£35,000 salary, depending on experience
• Monday to Friday, 9:00am-5:00pm