LCL Import Coordinator

WR Logistics; Braintree; On-site; GBP 26,000 - 38,000; Full time

Job summary

WR Logistics in Tilbury is seeking an Import Logistics Coordinator to join a proactive team. You will liaise with customers, suppliers and depots, raise files, prepare and process invoices, monitor vessel arrivals and organise collections to meet deadlines.

The role requires at least 2 years' experience in a UK freight forwarder, with CNS and Destin8 knowledge, and solid MS Word/Excel skills; you will be part of a collaborative operation handling sea, road, air and rail freight.

Qualifications

• Minimum 2 years' experience working for a UK freight forwarder.
• Experience using CNS and Destin8.
• Freight forwarding software experience; Multi-Freight beneficial.
• Strong attention to detail and accuracy.
• Excellent communication and MS Word/Excel skills.

Responsibilities

• Liaising with customers, suppliers and subcontractors, including shipping lines and hauliers.
• Raising internal files and preparing invoices.
• Processing supplier invoices and resolving discrepancies.
• Monitoring vessel arrivals and organizing collections to meet deadlines.
• Following up after delivery to confirm customer satisfaction.
• Identifying opportunities to develop the service and support customers.

Skills

Attention to detail

Communication skills

Team player

Microsoft Word

Excel

English skills

Tools

CNS

Destin8

Multi-Freight

Job description

LCL Import Coordinator

Location: Tilbury, Essex

Hours: Monday to Friday, 09:00-17:00

Salary: Competitive, based on experience

About the Company

Our client is an established UK freight forwarding and logistics company, with over 40 years of experience within the industry. Based in Tilbury, they are ideally positioned within the South East's major shipping and logistics network.

The business specialises in international freight forwarding across air, sea, road and rail, with particular expertise in Far East ocean imports and customs clearance. They work with an extensive network of overseas agents, shipping lines, airlines, hauliers and other logistics partners to provide efficient and cost-effective transport solutions to customers worldwide.

The company has a strong reputation for delivering a personal, customer-focused service and offers a supportive and collaborative working environment.

The Role

We are looking for a proactive Import Logistics Executive to join an experienced team. This is an excellent opportunity for someone with freight forwarding experience who enjoys working across the operational side of imports and wants to develop their knowledge across multiple transport modes.

Key Responsibilities

• Liaising with customers, suppliers and subcontractors, including shipping lines, hauliers and depots
• Raising internal files
• Preparing invoices
• Processing supplier invoices and resolving any discrepancies
• Monitoring vessel arrivals
• Organising collections and deliveries to ensure customer deadlines are met
• Following up after delivery to confirm customer satisfaction
• Identifying opportunities to further support customers and develop the service

Responsibilities may evolve over time in line with the operational requirements of the business.

Candidate Requirements

• Minimum 2 years' experience working for a small to medium-sized UK based freight forwarder
• Experience using CNS and Destin8
• Freight forwarding software experience; Multi-Freight experience would be beneficial
• Strong attention to detail
• Excellent communication skills and a friendly personality
• Good working knowledge of Microsoft Word, Outlook and Excel
• Strong team player with a proactive and dynamic approach
• Excellent mathematical and English skills

Why Join?

• Established and experienced freight forwarding business
• Supportive and collaborative working environment
• Opportunity to develop your freight forwarding and import knowledge
• Work alongside an experienced and motivated team
• Exposure to sea, road, air and rail freight
• Opportunity for professional growth and development
• WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.