Laundry Operative

Sykes Cottages; Ambleside; On-site; GBP 17,000 - 18,000; Full time

Job summary

Lakelovers Ambleside, part of Sykes Holiday Cottages, is seeking a Laundry Assistant to keep laundry and housekeeping running smoothly and guest-ready across the Ambleside properties.

You will work with cleaners, resolve laundry issues, and help maintain high standards. The role suits both full-time and part-time applicants and involves coordinating with suppliers and driving duties as needed.

Qualifications

• Able to work independently and as part of a team.
• Strong attention to detail and problem-solving skills.
• Calm under pressure, flexible and adaptable.
• Good numerical skills and ability to use initiative.
• Full, clean driving licence.

Responsibilities

• Manage day-to-day laundry operations and liaise with suppliers.
• Count and check freshly laundered linen; record shortfalls or rejects.
• Deliver clean linen using fleet vehicles when required.
• Conduct property inspections, corrective cleaning, and special requests.
• Prepare linen for weekly departures and maintain stock levels.
• Manage soiled linen, keeping the area tidy before collection by suppliers.
• Provide practical feedback to support departmental performance.
• Promote excellent customer service to guests and owners.
• Undertake any additional duties within the scope of the role as requested

Skills

Attention to detail

Teamwork

Multitasking

Organisational skills

Driving licence

Job description

Be Part of the Team that Powers Lakelovers!

• Salary:£12.71 per hour
• Work Days & Hours:37.5 hours per week - Monday to Saturday, with Sunday and one weekday
• Working Location:Ambleside
• Team:Housekeeping

About the Role:

We’re looking for adedicated, detail-orientedLaundryAssistantto join ourLakelovers Amblesideteam. You’ll be key to keeping our laundry and housekeeping running like clockwork, making sure every property is guest-ready. You’ll work closely with our cleaners, resolving laundry and housekeeping issues over the phone and face-to-face.

You’ll need tomultitask, stay organised, and collaborate effectivelyto help maintain our high standards. This is a flexible role suitable for both full-time and part-time applicants.

What You’ll Do:

• Manage day-to-day laundry operations and liaise with suppliers
• Count and check freshly laundered linen; record shortfalls or rejects
• Deliver clean linen using fleet vehicles when required
• Conduct property inspections, corrective cleaning, and special requests
• Prepare linen for weekly departures and maintain stock levels
• Manage soiled linen, keeping the area tidy before collection by suppliers
• Provide practical feedback to support departmental performance
• Promote excellent customer service to guests and owners
• Undertake any additional duties within the scope of the role as requested

What You’ll Bring

• Ability to work independently and as part of a team
• Strong attention to detail and problem-solving skills
• Calm under pressure, flexible and adaptable
• Good numerical skills and ability to use initiative
• Full, clean driving licence

Bonus pointsifyou have excellent written and verbal communication skills, a willingness to learn new skills in a fast-paced environment, previous experience in a similar role, and are IT literate with the ability to update stock controls.

Who Are Lakelovers?

Lakelovers, part of Sykes Holiday Cottages, has been creating unforgettable Lake District holidays since 1977. We handpick unique properties, maintain the highest standards, and make sure every guest leaves with a smile. With over 40 years of experience, we pride ourselves on quality, friendly service, and making a positive impact on our community and environment.

Why You’ll Love Working With Us

At Lakelovers & Sykes Holiday Cottages, we believe in rewarding our people:

• Annual bonus schemelinked to company performance.
• Generous holiday allowance + extra days with long service
• Option to purchase extra holiday days if you wish.
• A day off for your birthday
• 2 volunteering days per year.
• Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
• Pension scheme with employer contributions
• Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
• Special offers and discounts designed to enhance your overall wellbeing.
• Health cash plan & life assurance.
• Training & development opportunities.
• 24/7 mental health support.
• Employee savings scheme
• Long service awards and company events

We’re passionate about diversity, inclusion and welcoming people from all backgrounds. Need adjustments during the recruitment process? Just let us know, we’ll be happy to help.