LAC Support Secretary

University Hospitals Dorset; Poole; On-site; GBP 21,000 - 26,000; Part time

Benefits offered by this job

Training and development opportunities

Friendly team

Enhanced annual leave

Discounts at selected restaurants/ret/

Job summary

University Hospitals Dorset is seeking a part-time support secretary for the Looked After Children department. You will assist consultants and clinical teams with audio typing, post handling and filing to keep the department functioning efficiently.

The role requires excellent communication, strong organisational skills and experience within an NHS setting. The post supports flexible working arrangements across Trust locations and offers development opportunities.

Qualifications

• GCSE English and Maths required.
• RSA II/III or equivalent.
• ECDL literacy/numeracy competency required.

Responsibilities

• Provide administrative support to consultants and clinical teams.
• Audio typing, organise post and filing to ensure smooth department operations.
• Assist with diary management and coordination across Looked After Children team.

Skills

Communication

Telephone manner

Organisation

Interpersonal skills

Education

GCSE English & Maths

RSA II/III or equivalent

ECDL

Tools

CAMIS

EPR

Job description

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

Are you searching for a rewarding new career?

We’re looking for an enthusiastic, friendly support secretary to join #teamUHD in our busy Looked After Children department.

You’ll provide support to our consultants and clinical teams through administrative tasks such as audio typing, organising post and filing - to ensure the department runs smoothly.

What we can offer you in return:

• Training and development opportunities
• A friendly, supportive team
• Enhanced annual leave
• Discounts at selected restaurants/retailers

This role is a part time position.

Interview: 19th October

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Working for our organisation

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

This service has a planned move from Poolesite to Royal Bournemouthsite in April 2027.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person specification

Qualifications

• GCSE English and Maths
• RSA II/III or equivlent
• ECDL

Experience

• Previous NHS experience

Skills and Competencies

• Excellent communication and inter-personal skills both written and verbal
• Excellent telephone manner
• Good organisational skills with ability to multi-task

Knowledge

• Knowledge of hospital computer systems including CAMIS and EPR
• Diary management
• Knowledge of various agencies associated with children's services

Personal Attributes

• Ability to work on own initiative but remain a team member
• Patient and calm nature
• Ability to prioritise workload
• Positive and caring attitude
• Ability to work under pressure with predictable interruptions
• Adaptable to different situations

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

Name Wendy Edwards Job title Operational Support Manager - Child Health Email address [e-mail] Telephone number 07733 013391