Colposcopy Secretary

University Hospitals Dorset; Poole; On-site; GBP 22,000 - 32,000; Full time

Job summary

University Hospitals Dorset is seeking a dedicated Medical Secretary to support the Colposcopy Service and Consultants. This rewarding role provides high‑quality secretarial and administrative assistance, helping patients navigate their care with sensitivity and efficiency.

The successful candidate will manage the appointment diary, handle correspondence, and coordinate with clinical staff to maintain smooth running of the service. NHS ethos and confidentiality are essential.

Qualifications

• GCSE Maths and English completed.
• Knowledge of hospital systems EPR, e‑Camis, Soliton.

Responsibilities

• Manage the electronic appointment diary and scheduling.
• Provide secretarial support including word processing, filing, audio-typing, letters.
• Handle complex queries from patients, clinicians and external parties.
• Be a key contact for patients via in person, email and phone.
• Communicate difficult/confidential information with professionalism.
• Work with Consultants to ensure information and responses for patient care.

Education

GCSE Maths and English

Tools

EPR

e-Camis

Soliton

Job description

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

Join Our Dedicated Team as a Medical Secretary – Colposcopy Service

Are you looking for a rewarding and dynamic role where you can make a real impact on patient care? We are seeking an experienced and compassionate Medical Secretary to provide top-tier secretarial and administrative support to our Colposcopy Service and Consultants. This is an exciting opportunity to contribute to a vital healthcare team, ensuring the smooth running of our services and helping patients navigate their care with confidence.

Interview: 23rd October

Main duties of the job

• Efficiently manage the electronic appointment diary and coordinate all scheduling for consultations.
• Provide comprehensive secretarial support, including word processing, filing, audio-typing, photocopying, and composing sensitive letters.
• Handle complex and varied queries from patients, clinicians, and external parties, offering excellent customer service.
• Be a key point of contact for patients, answering inquiries in person, via email, and over the phone.
• Communicate difficult, sensitive, and confidential information with professionalism and tact, especially when speaking with anxious or distressed patients and their families.
• Work closely with Consultants and medical staff, ensuring they have the information and responses they need for patient care and ongoing treatment

Working for our organisation

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporary or permanently. Recruiting Managers will be happy to answer any service‑specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not bereimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process

For UHD employees, this fixed‑term post will be offered as a secondment in line with the Trust’s Secondment Policy. Please speak with your line manager before applying.

Detailed job description and main responsibilities

Please see the Job Description and Person Specification for further details on the role requirements.

Interview date to be advised

Person specification

Qualifications

• GCSE Maths and English
• Knowledge of hospital systems EPR, e‑Camis, Soliton

Experience

• Demonstrable experience in dealing with public and dealing with sensitive and confidential information
• Understanding of Colposcopy & National Targets

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.

Employer certification / accreditation badges

Name Lucy Seare Job title Deputy general manager for Women's Health Email address [e-mail]