Lab Shift Manager – Diagnostics Operations Lead (4x4)

Randox Laboratories; Warrington; Hybrid; GBP 36,000 - 48,000; Full time

Job summary

Randox Laboratories in Warrington is seeking a shift supervisor for the regional laboratory. You will manage the people, resources and performance of the assigned shift, ensuring testing is completed accurately, safely and within required turnaround times.

You will report to the Regional Laboratory Manager and drive KPI results. The role demands ownership of shift KPIs, incident leadership, and coordination with Clinics and Customer Support to resolve sample and result issues.

Qualifications

• Degree-level qualification in Biomedical Science, Biochemistry, Chemistry or related life science.
• Experience in clinical diagnostic or clinical trials lab environment.
• Experience supervising or leading others.
• Excellent verbal and written communication.
• Proficient with Word, Outlook, Excel and LIMS.

Responsibilities

• Manage shift people, resources and overall performance, ensuring productivity and safety.
• Own shift KPIs — productivity, error rates, QC pass rate, repeat/re-test rate, downtime and sample backlog.
• Act as incident lead for the shift and coordinate resolution with other departments.
• Ensure staff coverage, equipment allocation and SOP adherence across the shift.
• Coordinate with Clinics and Customer Support on samples, courier queries and result reporting.
• Investigate root causes of testing errors and reduce recurrence.
• Ensure sample integrity and chain of custody throughout the shift.
• Monitor stock and flag shortages to prevent disruption to testing.

Skills

Leadership

Communication skills

Microsoft Excel

LIMS

Education

Biomedical Science or related degree

Job description

Randox Laboratories in Warrington is seeking a shift supervisor for the regional laboratory. You will manage the people, resources and performance of the assigned shift, ensuring testing is completed accurately, safely and within required turnaround times.

You will report to the Regional Laboratory Manager and drive KPI results. The role demands ownership of shift KPIs, incident leadership, and coordination with Clinics and Customer Support to resolve sample and result issues.