Lab Services Support Specialist — Customer & Sales Liaison

HI HUB; Cambridge; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Source Bioscience in Cambridge is seeking a Customer Support Representative to manage the customer-facing administrative tasks for the Clinical Laboratory. You will liaise between customers, logistics and laboratory teams to ensure samples are collected and processed within stated timeframes.

The role also involves assisting with sales processing and close collaboration with the customer services and sales teams.

Responsibilities

• Manage customer-facing administrative tasks for the Clinical Laboratory in Cambridge.
• Liaise between customers, logistics and lab teams to ensure samples are collected and processed on time.
• Assist with sales processing and collaborate with customer services and sales teams as required by the business.

Job description

Source Bioscience in Cambridge is seeking a Customer Support Representative to manage the customer-facing administrative tasks for the Clinical Laboratory. You will liaise between customers, logistics and laboratory teams to ensure samples are collected and processed within stated timeframes.

The role also involves assisting with sales processing and close collaboration with the customer services and sales teams.