Clinical Lab Customer Support & Admin Specialist

Source BioScience; Otley; Sur place; GBP 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Income Protection

Life Assurance

Employee Assistance Programme

Virtual GP Service

Wellbeing resources

SkinVision App

Mental Health support

33 days holiday

Birthday day off

Holiday buy/sell

Cycle to work

Résumé du poste

Source BioScience, comprising Source LDPath and Source Genomics, is seeking an organised administrator for the Clinical Laboratory in Cambridge. You will manage customer-facing administrative tasks, liaise between customers, logistics and laboratory teams, and support sales processing to keep requests within stated timeframes.

The role requires excellent interpersonal and communication skills, computer literacy with MS Office, and an understanding of the UK healthcare system.

Qualifications

• Previous administration experience is desirable.
• Excellent interpersonal and communication skills.
• Computer literate with MS Office (Outlook, Excel, Word).
• Knowledge of UK healthcare system desirable.

Responsabilités

• Liaise with customers, logistics and lab teams to ensure timely processing.
• Handle front-of-house duties at Cambridge site.
• Assist with sales processing and quote management.
• Process customer queries and maintain confidential records.
• Log and progress complaints; provide reports for labs.

Connaissances

Interpersonal skills

Communication skills

MS Office

Administrative support

Description du poste

Source BioScience, comprising Source LDPath and Source Genomics, is seeking an organised administrator for the Clinical Laboratory in Cambridge. You will manage customer-facing administrative tasks, liaise between customers, logistics and laboratory teams, and support sales processing to keep requests within stated timeframes.

The role requires excellent interpersonal and communication skills, computer literacy with MS Office, and an understanding of the UK healthcare system.