Lab Quality Manager: QA, Audits & CAPAs (UK & Ireland)

Zoetis Spain SL; Exeter; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Private medical insurance

Pension plan

Annual leave

Employee assistance programme

Job summary

Zoetis seeks a UK Quality Manager to oversee the Quality Management System for UK & Ireland reference laboratories. Based at a UK site, some travel to Cork, Ireland will be required.

You will train staff on QMS, manage non-conforming events, CAPAs, and document control, and liaise with leaders across medical, customer service, and operations. The role emphasizes CAPA investigation, root cause analysis, and contribution to health and safety across labs, with data reporting and KPI management as

Qualifications

• Bachelor’s degree in a natural science is required.
• At least three years’ experience in Quality Assurance related role.
• Experience with Non-conforming Event Management, SOP/policy writing, quality metric development/reporting and internal auditing preferred.

Responsibilities

• Triaging, tracking and resolving reported non-conforming events - 40%.
• Training staff on Quality Management System and related quality topics - 10%.
• Compilation and reporting of quality & safety metrics - 15%.
• Internal auditing on location and travel to other UK/Ireland labs - 20%.
• Writing policies/SOPs and document control duties - 10%.
• Other duties as assigned - 5%.

Skills

Quality Assurance

Non-conforming Event Management

Internal Auditing

SOP/Policy Writing

CAPA Implementation

Training & Development

Microsoft Excel

Power BI

Education

Bachelor's degree in a natural science

ISO auditor certification

Tools

MediaLab

Microsoft Word

Microsoft Outlook

Job description

Zoetis seeks a UK Quality Manager to oversee the Quality Management System for UK & Ireland reference laboratories. Based at a UK site, some travel to Cork, Ireland will be required.

You will train staff on QMS, manage non-conforming events, CAPAs, and document control, and liaise with leaders across medical, customer service, and operations. The role emphasizes CAPA investigation, root cause analysis, and contribution to health and safety across labs, with data reporting and KPI management as