Quality Assurance Lead — CAPA & Audits

Zoetis; Devon and Torbay; On-site; GBP 55,000 - 75,000; Full time

Job summary

Zoetis, a world leader in animal health, seeks a UK Quality Manager reporting to the Associate Director Reference Laboratories UK & Ireland to oversee the UK & Ireland QMS across reference labs, with travel to Cork, Ireland. The role emphasizes non-conforming event management, CAPAs, SOP writing, metrics and cross-functional collaboration with medical, customer service and operations teams.

Onsite work with some remote days is possible; required: degree in natural science, 3+ years QA,

Qualifications

• Bachelor's degree in a natural science is required.
• At least one year on the bench in a veterinary or clinical laboratory is required.
• At least three years' experience in a Quality Assurance related role is required.
• Experience in Non-conforming Event Management, SOP/policy writing, quality metrics and internal auditing is preferred.

Responsibilities

• Triaging, tracking and resolving reported non-conforming events - 40%
• Training staff on QMS and quality-related topics - 10%
• Compiling and reporting quality and safety metrics - 15%
• Internal auditing at base site and travel to other UK/Ireland Zoetis labs - 20%
• Writing policies/SOPs and Document Control Duties - 10%
• Other duties as assigned - 5%

Skills

Quality Assurance

Non-conforming events

Internal auditing

CAPA

Policy writing

Training staff

Data reporting

Systems thinking

Just Culture

Education

Bachelor's degree in natural science

Tools

MediaLab

Excel

Power BI

Microsoft Word

Outlook

Job description

Zoetis, a world leader in animal health, seeks a UK Quality Manager reporting to the Associate Director Reference Laboratories UK & Ireland to oversee the UK & Ireland QMS across reference labs, with travel to Cork, Ireland. The role emphasizes non-conforming event management, CAPAs, SOP writing, metrics and cross-functional collaboration with medical, customer service and operations teams.

Onsite work with some remote days is possible; required: degree in natural science, 3+ years QA,