L&D Course Designer & Instructor — DSAT Expert

Serco Limited; West of England; Hybrid; GBP 24,000 - 40,000; Full time

Benefits offered by this job

25 days holidays

Pension 6%

Training & development

Health & wellbeing

Discounts

Volunteer day

Employee networks

Job summary

Serco Limited's Armed Forces Recruitment Service is recruiting a Learning & Development Course Designer and Instructor to design, develop, deliver and maintain high-quality learning solutions for AFRS civilian and service personnel, including blended learning, eLearning, videos, guides, workshops and DSAT-aligned training.

The FTC 12 months is full-time, with hybrid working at MOD Abbey Wood and travel to Army HQ Andover; 2–3 days per week working from home.

Qualifications

• Strong knowledge of course design, LMS platforms, and digital learning tools.
• Instructional/Teaching qualification (preferably DSAT aligned) to a minimum standard of a L3 recognised qualification.
• Understanding of L&D models, blended learning, and user-centred design.
• Excellent communication, stakeholder management, and organisational skills.
• Ability to work creatively, manage priorities, and drive continuous improvement.
• Commercial L&D experience desirable.
• Experience of DSAT is desirable.
• The ability to gain BPSS and SC clearance is required; UK travel as needed.

Responsibilities

• Design and deliver blended learning solutions including face-to-face, virtual instructor-led training (VILT), digital, and workplace learning
• Translate business needs and subject matter expert input into structured, learner-focused designs aligned to Defence Systems Approach to Training (DSAT)
• Produce high-quality design documentation including storyboards, scripts, lesson plans, and facilitator guides
• Collaborate with digital designers and developers to create engaging, accessible learning content
• Partner with stakeholders to shape learning requirements, challenge assumptions, and ensure relevance and accuracy
• Support delivery planning, quality assurance, and continuous improvement using learner feedback and performance data

Skills

Course design

LMS platforms

Digital learning tools

Education

DSAT aligned L3 qualification

L&D models & blended learning

User-centred design

Job description

Serco Limited's Armed Forces Recruitment Service is recruiting a Learning & Development Course Designer and Instructor to design, develop, deliver and maintain high-quality learning solutions for AFRS civilian and service personnel, including blended learning, eLearning, videos, guides, workshops and DSAT-aligned training.

The FTC 12 months is full-time, with hybrid working at MOD Abbey Wood and travel to Army HQ Andover; 2–3 days per week working from home.