Defence L&D Course Designer & Instructor (DSAT)

Serco; West of England; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Holidays 25 days

Pension up to 6%

Training & development

Health & wellbeing

Retail discounts

Volunteer charity day

Employee networks

Job summary

Serco is recruiting a Learning & Development Course Designer and Instructor to join the Armed Forces Recruitment Service (AFRS). The role designs, develops, delivers and maintains high‑quality learning solutions for both civilian and service personnel, including eLearning, videos and workshops, aligned to DSAT.

The position is a 12‑month FTC with hybrid working from MOD Abbey Wood, travel to Army HQ Andover, and some home working 2–3 days per week.

Qualifications

• Strong knowledge of course design and learning interventions.
• Experience with LMS platforms and digital learning tools.
• Understanding of DSAT aligned training approaches.
• Excellent communication with stakeholders and clear documentation.

Responsibilities

• Design and deliver blended learning solutions (face-to-face, VILT, digital).
• Translate business needs into learner‑centred designs aligned to DSAT.
• Produce design docs: storyboards, scripts, lesson plans, facilitator guides.
• Collaborate with digital designers to create engaging content.
• Plan delivery, assure quality, and drive continuous improvement.
• Support learning requirements with stakeholders and data.

Skills

Course design

LMS platforms

Digital learning tools

DSAT knowledge

Stakeholder management

Communication

Organisational skills

Education

Teaching qualification L3 (DSAT aligned)

Job description

Serco is recruiting a Learning & Development Course Designer and Instructor to join the Armed Forces Recruitment Service (AFRS). The role designs, develops, delivers and maintains high‑quality learning solutions for both civilian and service personnel, including eLearning, videos and workshops, aligned to DSAT.

The position is a 12‑month FTC with hybrid working from MOD Abbey Wood, travel to Army HQ Andover, and some home working 2–3 days per week.