Knowledge Flow Architect for SharePoint & AI

InHealth Group; Rochdale; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

27 days annual leave

Generous pension

Private medical insurance

Job summary

InHealth Group is seeking a Knowledge Management Coordinator to structure and govern organisational knowledge across clinical, operational and digital channels. You will help surface trusted information through SharePoint, intranets, and knowledge bases while shaping content for chatbots and Voice AI.

You will work with diverse teams to capture, organise and improve knowledge, ensuring accuracy, version control and accessible delivery across channels.

Qualifications

• Experience with SharePoint, intranets and knowledge repositories.
• Understanding of taxonomy and metadata.
• Experience capturing and improving organisational knowledge.
• Strong written communication and stakeholder engagement.
• Excellent organisation and attention to detail.
• Experience supporting adoption of new tools and processes.
• Degree or equivalent in Knowledge Management or related field.

Responsibilities

• Capture, organise and maintain important organisational knowledge.
• Make information easier to find through clear structures, tagging, metadata and taxonomy.
• Help manage and improve SharePoint, intranet pages, knowledge bases and document libraries.
• Work with subject matter experts to turn complex information into clear, usable knowledge.
• Identify knowledge gaps and find practical ways to address them.
• Help ensure information is accurate, current, appropriately governed and version controlled.
• Shape what knowledge should be available through different channels, including intranets, chatbots and Voice AI.
• Create guidance and deliver support that helps colleagues confidently use knowledge tools.
• Encourage better knowledge-sharing habits across the organisation.
• Use feedback and content insight to continuously improve how knowledge is managed and accessed.

Skills

SharePoint

Intranet

Content management

Taxonomy

Metadata

Stakeholder engagement

Written communication

Organisation

Education

Degree in Knowledge Management or related field

Tools

SharePoint

Document management systems

Intranet platforms

Job description

InHealth Group is seeking a Knowledge Management Coordinator to structure and govern organisational knowledge across clinical, operational and digital channels. You will help surface trusted information through SharePoint, intranets, and knowledge bases while shaping content for chatbots and Voice AI.

You will work with diverse teams to capture, organise and improve knowledge, ensuring accuracy, version control and accessible delivery across channels.