Kitchen Manager/Head Chef – Haven

Haven; Mythop; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

In-store discounts

Free access to Haven facilities

Savings at national brands

Job summary

Haven in the United Kingdom is seeking a Kitchen Team Manager to lead and develop a high-energy kitchen team, driving quality, cost control and guest satisfaction.

You will be hands-on with cooking and performance, providing coaching while ensuring safety and brand standards are upheld. This is a full-time role with progression and comprehensive training.

Qualifications

• Proven experience leading large kitchen teams in roles such as Kitchen Manager, Head Chef or as an experienced Sous Chef.
• Level 3 Food Hygiene Qualification desirable.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top-tier guest satisfaction by addressing concerns, improving service and driving a welcoming atmosphere.
• Monitor individual and team performance, providing regular feedback, coaching and conducting performance reviews.
• Oversee team scheduling, budgets and resources to maximise efficiency and meet business needs.
• Ensure all operations comply with health and safety regulations, company policies and standards.
• Quickly resolve any operational issues that arise ensuring smooth day‑to‑day running.
• Support team development through ongoing training, mentoring and creating growth opportunities.

Skills

Team Leadership

Communication Skills

Customer Service

Problem Solving

Attention to Detail

Multitasking

Budgeting

Financial Management

Flexibility

Education

Level 3 Food Hygiene

Job description

Position: Kitchen Team Manager

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Kitchen Team Manager! Lead with passion and skill to create unforgettable dining experiences for our guests, ensuring top-quality service and exceptional meals.

As the Kitchen Manager, you’ll be at the heart of an energetic kitchen team, leading with clear direction and plenty of motivation. You’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You’ll be hands‑on with cooking and performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll also be the driving force behind fantastic dining experiences, continuously improving how we interact and solving any issues that pop up. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies and brand standards.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top‑tier guest satisfaction by addressing concerns, improving service and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies and standards.
• Problem Solving: Quickly resolve any operational issues that arise ensuring smooth day‑to‑day running.
• Training and Development: Support team development through ongoing training, mentoring and creating growth opportunities.

Requirements

• Proven experience leading large kitchen teams in roles such as Kitchen Manager, Head Chef or as an experienced Sous Chef.
• Level 3 Food Hygiene Qualification desirable.
• Strong leadership and communication skills.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• Exceptional customer service and problem‑solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.