Kitchen Manager

Haven; Cleethorpes; On-site; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Inclusive team environment

Fully funded qualifications

Up to 50% off on-park dining

20% discounts on Haven Holidays

Job summary

Haven in Cleethorpes is seeking a Kitchen Team Manager to lead a busy kitchen and deliver exceptional dining experiences. You will be hands-on, motivate the team, and drive standards in service, quality, and safety to delight guests.

This full-time role requires strong leadership, budgeting know-how, and excellent communication. Level 3 Food Hygiene qualification is desirable, and you can benefit from comprehensive training and a bonus of up to 10% per year.

Qualifications

• Proven experience leading large kitchen teams.
• Level 3 Food Hygiene qualification desirable.
• Strong leadership and communication skills.
• Experience with budgeting and financial management.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Manage team scheduling, budgets, and resources to maximise efficiency.
• Ensure health and safety regulations and company policies are met.
• Provide coaching and performance reviews.

Skills

Team leadership

Communication skills

Customer service

Problem-solving

Budgeting & financial management

Health & safety knowledge

Attention to detail

Education

Level 3 Food Hygiene Qualification

Job description

Position: Kitchen Team Manager

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Kitchen Team Manager! Lead with passion and skill to create unforgettable dining experiences for our guests, ensuring top-quality service and exceptional meals.

As the Kitchen Manager, you'll be at the heart of an energetic kitchen team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with cooking and performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic dining experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and brand standards.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Overseeteam scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience leading large kitchen teams in roles such as Kitchen Manager, Head Chef or as an experienced Sous Chef.
• Level 3 Food Hygiene Qualification desirable.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.