Kitchen Manager / Head Chef

Haven; Perranporth; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

Facility access and employee discounts

Job summary

Haven is seeking a Kitchen Team Manager to lead a dynamic kitchen, ensuring top-quality meals and service for guests. You will be hands-on with cooking and performance, guiding the team to meet targets while maintaining safety and brand standards.

The role focuses on strong leadership, cost control, and ongoing development of staff, with a bonus up to 10% and a permanent, full-time arrangement.

Qualifications

• Proven experience leading large kitchen teams in fast-paced environments.
• Strong leadership and communication skills with a hands-on approach.
• Experience with budgeting and financial management within a kitchen/food service setting.
• Flexibility to work evenings, weekends and holidays as required.

Responsibilities

• Lead, motivate, and support the kitchen team to deliver high-quality meals and service.
• Drive guest satisfaction by maintaining high standards and a welcoming atmosphere.
• Monitor and manage performance, provide feedback, coaching, and conduct reviews.
• Oversee scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Ensure compliance with health, safety regulations and company policies.
• Identify and resolve operational issues to ensure smooth day-to-day running.
• Support staff development through training and mentoring.

Skills

Leadership

Communication

Budgeting

Education

Level 3 Food Hygiene Qualification

Job description

Position: Kitchen Team Manager

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Kitchen Team Manager! Lead with passion and skill to create unforgettable dining experiences for our guests, ensuring top-quality service and exceptional meals.

As the Kitchen Manager, you’ll be at the heart of an energetic kitchen team, leading with clear direction and plenty of motivation. You’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You’ll be hands‑on with cooking and performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll also be the driving force behind fantastic dining experiences, continuously improving how we interact and solving any issues that pop up. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies and brand standards.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Overseeteam scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
• Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience leading large kitchen teams in roles such as Kitchen Manager, Head Chef or as an experienced Sous Chef.
• Level 3 Food Hygiene Qualification desirable.
• Strong leadership and communication skills.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• Exceptional customer service and problem‑solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.