Kitchen Manager

Haven Holidays; Great Yarmouth; On-site; GBP 26,000 - 34,000; Full time

Job summary

Haven Holidays is seeking a Kitchen Team Manager to lead a dynamic kitchen team and deliver memorable dining experiences for guests. You will manage the team with clear direction, provide coaching, and ensure high standards while staying within budgets and policies.

The role emphasizes hands-on cooking, performance feedback, and developing staff. You will ensure safety compliance, efficient operations, and continuous improvements in service and quality.

Qualifications

• Experience leading large kitchen teams.
• Ability to work in fast-paced environments.
• Strong organisational and multitasking skills.
• Experience budgeting and financial management.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Ensure all operations comply with health and safety regulations, company policies, and standards.
• Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Support team development through ongoing training, mentoring, and creating growth opportunities.

Skills

Leadership

Communication

Health and Safety

Budgeting

Customer service

Attention to detail

Education

Level 3 Food Hygiene Qualification

Job description

Join our One Great Team here at Haven as a Kitchen Team Manager! Lead with passion and skill to create unforgettable dining experiences for our guests, ensuring top-quality service and exceptional meals. As the Kitchen Manager, you'll be at the heart of an energetic kitchen team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with cooking and performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic dining experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and brand standards.

Team Leadership

Lead, motivate, and support the team to deliver excellent service and achieve targets.

Guest Experience

Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.

Performance Management

Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.

Resource Management

Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.

Compliance and Safety

Ensure all operations comply with health and safety regulations, company policies, and standards.

Problem Solving

Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.

Training and Development

Support team development through ongoing training, mentoring, and creating growth opportunities.

Proven experience leading large kitchen teams in roles such as Kitchen Manager, Head Chef or as an experienced Sous Chef.

• Level 3 Food Hygiene Qualification desirable.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.