Kia Brand Manager - Lead Sales & Customer Experience

Wessex Garages; Newport; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Holiday allowance

Pension plan

Car purchase discounts

Cycle to work

Wellbeing resources

Eye tests & vaccines

Job summary

Wessex Garages in Newport is seeking an experienced automotive professional to step into the role of Kia Brand Manager. You will lead the sales team, drive performance, and shape the customer journey across our South Wales and South West network.

You’ll build campaigns, analyse trends, and collaborate with departments to ensure data accuracy and outstanding service. The role demands a proven branded-dealership background, strong coaching skills, and a customer‑first mindset.

Qualifications

• Proven experience in a similar management role within a branded car dealership.
• Strong coaching and communication skills with a track record of developing a high-performing team.
• Understanding of local market influences and how consumer behaviour affects sales.

Responsibilities

• Lead, coach and support the sales team to meet or exceed targets.
• Champion outstanding customer satisfaction and feedback integration.
• Create and deliver engaging sales events and campaigns with strong commercial impact.
• Develop targeted sales strategies informed by market trends and customer needs.
• Collaborate with other departments to maintain accurate customer data.

Skills

Brand management

Team leadership

Coaching

Sales strategy

Customer focus

Job description

Wessex Garages in Newport is seeking an experienced automotive professional to step into the role of Kia Brand Manager. You will lead the sales team, drive performance, and shape the customer journey across our South Wales and South West network.

You’ll build campaigns, analyse trends, and collaborate with departments to ensure data accuracy and outstanding service. The role demands a proven branded-dealership background, strong coaching skills, and a customer‑first mindset.