Keyholder: Lead Team, Elevate Service & Store Ops

Levi Strauss & Co.; Bicester; Hybrid; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Employee discount

Uniform support

Paid time off and public holidays

Job summary

Levi Strauss & Co. in Bicester, United Kingdom is seeking a part-time Retail Team member to deliver outstanding customer service and support store operations. You will lead from the front, coach Stylists, and help achieve daily and weekly KPIs while maintaining brand standards.

The role requires flexibility to work evenings, weekends, and bank holidays, with a focus on teamwork, positive culture, and strong product knowledge to enhance the shopping experience.

Qualifications

• Passion for Levi’s brand and alignment with values.
• Experience in retail with responsibility for sales targets and KPIs.
• Confidence in leading and supporting a team on the shop floor.
• Strong customer service skills with a proactive, solution-oriented mindset.

Responsibilities

• Delivering exceptional customer service by leading from the front and living brand values.
• Acting as a role model for Stylists, motivating and guiding the team to achieve KPIs.
• Taking responsibility for store operations during key trading hours, including opening and closing procedures.
• Supporting the Store Management team with daily tasks, floor leadership and operational duties.
• Ensuring high visual merchandising and brand presentation standards.
• Coaching team members on product knowledge, styling and customer experience.
• Assisting with deliveries, stock organisation and stockroom standards.
• Helping create a positive, inclusive, and high-performing team environment.

Skills

Brand alignment

Retail sales

Team leadership

Customer service

Decision making

Collaboration

Flexibility

Job description

Levi Strauss & Co. in Bicester, United Kingdom is seeking a part-time Retail Team member to deliver outstanding customer service and support store operations. You will lead from the front, coach Stylists, and help achieve daily and weekly KPIs while maintaining brand standards.

The role requires flexibility to work evenings, weekends, and bank holidays, with a focus on teamwork, positive culture, and strong product knowledge to enhance the shopping experience.