Keyholder: Brand Leader & Store Experience Coach

Levi Strauss & Co; Reading; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Employee discount

Uniform provided

Wellbeing support

Career growth

Job summary

Levi Strauss & Co. is seeking a part-time Keyholder in Reading to lead the shop floor and ensure smooth store operations during shifts. You will model the Levi’s brand, motivate the team, and drive KPIs while maintaining exceptional customer service and strong visual standards.

The role requires flexibility to work evenings, weekends, and bank holidays, with opportunities to grow and develop within a purpose-driven, inclusive brand that values individuality and community.

Qualifications

• Passion for Levi’s brand and alignment with our values.
• Experience in retail with sales targets and KPIs.
• Confidence leading and supporting a shop floor team.
• Strong customer service skills with a proactive mindset.
• Ability to make decisions and stay calm in a fast-paced environment.
• Collaborative approach to support store management.
• Flexibility to work evenings, weekends, and bank holidays.

Responsibilities

• Delivering exceptional customer service by leading from the front and living our brand values.
• Acting as a role model for Stylists, supporting, motivating, and guiding the team to achieve personal and store KPIs.
• Taking responsibility for store operations during key trading hours, including opening and closing procedures.
• Supporting the Store Management team with daily tasks, floor leadership, and operational duties.
• Ensuring high visual merchandising and brand presentation standards are maintained at all times.
• Coaching team members on product knowledge, styling, and customer experience.
• Assisting with deliveries, stock organisation, and stockroom standards.
• Helping to create a positive, inclusive, and high‑performing team environment.

Skills

Customer service

Team leadership

Sales targets

Brand values

Job description

Levi Strauss & Co. is seeking a part-time Keyholder in Reading to lead the shop floor and ensure smooth store operations during shifts. You will model the Levi’s brand, motivate the team, and drive KPIs while maintaining exceptional customer service and strong visual standards.

The role requires flexibility to work evenings, weekends, and bank holidays, with opportunities to grow and develop within a purpose-driven, inclusive brand that values individuality and community.