Keyholder & Store Leader | Brand Champion & Coach

Levi Strauss; Swindon; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Uniform provided

Paid time off

Wellbeing support

Training and development

Career growth opportunities

Job summary

Levi Strauss & Co. in Swindon is seeking a Keyholder to help bring the Levi's brand to life on the shop floor. You will open or close the store, lead by example, and support the team to achieve personal and store KPIs while delivering outstanding customer service.

You will coach Stylists, maintain visual standards, assist with stock, and contribute to a positive, inclusive, and high-performing environment. Flexibility for evenings, weekends and bank holidays is required.

Qualifications

• Previous experience in retail with responsibility for sales targets and KPIs.
• Confidence leading and supporting a team on the shop floor.
• Strong customer service skills with a proactive, solution-focused mindset.

Responsibilities

• Deliver exceptional customer service by leading from the front and living our brand values.
• Act as a role model for Stylists, supporting, motivating and guiding the team to KPIs.
• Take responsibility for store operations during key trading hours, including opening/closing.
• Support Store Management with daily tasks, floor leadership and operational duties.
• Maintain high visual merchandising and brand presentation standards.
• Coach team members on product knowledge, styling and customer experience.
• Assist with deliveries, stock organisation and stockroom standards.
• Foster a positive, inclusive, and high-performing team environment.

Skills

Customer service

Team leadership

Brand motivation

Adaptability

Job description

Levi Strauss & Co. in Swindon is seeking a Keyholder to help bring the Levi's brand to life on the shop floor. You will open or close the store, lead by example, and support the team to achieve personal and store KPIs while delivering outstanding customer service.

You will coach Stylists, maintain visual standards, assist with stock, and contribute to a positive, inclusive, and high-performing environment. Flexibility for evenings, weekends and bank holidays is required.