Keyholder & Brand Ambassador — Customer Experience Lead

Kurt Geiger; Greater London; On-site; GBP 15,153 - 17,908; Full time

Benefits offered by this job

Competitive hourly rate

Amazing employee discounts

Pension contribution

24hr GP access

Uniform allowance

Job summary

Kurt Geiger is seeking a customer-focused retail ambassador in London. You will deliver exceptional service, guide clients to products, and contribute to a positive shopping experience.

In this role you will manage till operations, stock duties, and support promotional activities while upholding brand standards and uniform guidelines. Training and loyalty program promotions are part of the role, with discounts and employee benefits included.

Qualifications

• Excellent communication and customer service skills.
• Interest in and awareness of current fashion trends.
• Self-motivated with a target-driven mindset.
• Confident working in a team and contributing to sales goals.

Responsibilities

• Deliver exceptional service to every customer.
• Open/close till system and manage security when needed.
• Welcome clients and guide them to products meeting their needs.
• Efficient stock management and stockroom organisation.
• Keep shop floor tidy and products replenished to standards.
• Support management to achieve individual and team sales targets.
• Promote Kurt Geiger loyalty programs and benefits.
• Assist in planning and executing promotions.
• Adhere to uniform standards reflecting the brand and be a brand ambassador.
• Participate in training activities to improve product knowledge.

Skills

Strong communicator

Excellent service

Fashion trends

Target-driven

Team player

Job description

Kurt Geiger is seeking a customer-focused retail ambassador in London. You will deliver exceptional service, guide clients to products, and contribute to a positive shopping experience.

In this role you will manage till operations, stock duties, and support promotional activities while upholding brand standards and uniform guidelines. Training and loyalty program promotions are part of the role, with discounts and employee benefits included.