Keyholder (Beauty Advisor)

Kikocosmetics; Brighton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An innovative beauty brand is seeking a passionate Keyholder (Beauty Advisor) to enhance customer experience and drive sales. In this dynamic role, you will support the Store Manager and lead the team to meet business KPIs. With your expertise in beauty products and trends, you will ensure outstanding service and operational excellence. If you're excited about the beauty industry and thrive in a fast-paced retail environment, this is the perfect opportunity for you to shine and make a significant impact.

Qualifications

• 1-2 years of experience in a beauty or fashion role.
• Strong knowledge of beauty products and trends.
• Proven ability to meet sales targets.

Responsibilities

• Support team to achieve customer experience and business goals.
• Drive store performance and deliver outstanding service.
• Guarantee compliance with store procedures and cash handling.

Skills

Customer Service

Sales Target Achievement

Beauty Product Knowledge

Communication Skills

Makeup Application

Retail Environment Adaptability

Job description

Join to apply for the Keyholder (Beauty Advisor) role at KIKO MILANO.

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Job Description

The Key Holder (Beauty Advisor) is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales, and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store in the absence of a Store Manager, Assistant Manager, and/or Supervisor.

Main Responsibilities

• People Management: Support the team to deliver the customer experience and business-related goals.

• Customer Experience / Business Management: Open and/or close the store as per the defined business processes, ensure correct operational procedures are followed in the absence of a manager, check and respond to store email communication, drive store performance (sales target), deliver outstanding service, satisfy customer needs with cross-selling, complete all BeKIKO dossiers, quizzes, and training, update management on issues, and may undertake responsibilities as a ‘Beauty Tutor’.

• Procedures & Policies Execution: Guarantee compliance with store procedures, proper cash handling, communication of weekly updates, store standards, and market trends.

Job Requirements

• Minimum 1-2 years of experience in a similar role, either in fashion or beauty.
• Strong knowledge of beauty products and trends.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced retail environment.
• Full flexibility to work evenings, weekends, and holidays.
• Proven ability to meet sales targets.
• Experience in conducting product demonstrations and applying makeup.
• Knowledge of skincare routines and techniques.
• Ability to maintain a clean and organized work area.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Personal Care Product Manufacturing