Key Holder & Team Lead - Flexible Hours & Perks

Frasers Group; Swindon; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

50% off Monsoon & Accessorize

Quarterly allowance

5.6 weeks holiday + birthday day off

Job summary

Frasers Group is seeking a confident Key Holder for our Swindon store. You will open and close the store, lead a small team, support floor moves and visual merchandising, and ensure excellent customer service while helping to achieve budget goals.

The role requires flexibility for shifts from 8:30am to 8:30pm, including weekends and overtime. Benefits include 50% off full-price Monsoon/Accessorize, a quarterly allowance, and generous holiday entitlement.

Qualifications

• Prior retail or customer-service experience preferred.
• Willingness to work early mornings and late evenings.
• Ability to lead a small team and deliver excellent service.

Responsibilities

• Open and close the store.
• Lead the team and provide support with floor moves and VM.
• Input windows and ensure excellent customer service.
• Help achieve budget targets and maintain store standards.

Skills

Team leadership

Customer service

Store operations

Tools

Visual Merchandising

Job description

Frasers Group is seeking a confident Key Holder for our Swindon store. You will open and close the store, lead a small team, support floor moves and visual merchandising, and ensure excellent customer service while helping to achieve budget goals.

The role requires flexibility for shifts from 8:30am to 8:30pm, including weekends and overtime. Benefits include 50% off full-price Monsoon/Accessorize, a quarterly allowance, and generous holiday entitlement.