Key Holder & Sales Leader: Elevate Customer Experience

Tumi Holdings Inc; Bicester; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

TUMI is seeking a Sales Associate/Key Holder for the Bicester Village Store. The role supports store leadership, delivers TUMI customer experiences, and drives sales through proactive clienteling and product knowledge.

Responsibilities include training associates, managing daily operations, maintaining stock accuracy, and ensuring compliance with health and safety guidelines while achieving set sales and service targets.

Responsibilities

• Lead the sales floor as the store's driving force and demonstrate product knowledge.
• Run the store independently during non-peak times while ensuring a positive customer experience.
• Meet monthly and quarterly sales and SPH goals and build strong client relationships.

Job description

TUMI is seeking a Sales Associate/Key Holder for the Bicester Village Store. The role supports store leadership, delivers TUMI customer experiences, and drives sales through proactive clienteling and product knowledge.

Responsibilities include training associates, managing daily operations, maintaining stock accuracy, and ensuring compliance with health and safety guidelines while achieving set sales and service targets.