Temporary Key Holder & Store Leader (Fashion)

wearetala

Bicester

On-site

GBP 18,000 - 24,000

Full time

14 days+

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Benefits offered by this job

28 days holiday a year incl. bank hols

Pension scheme with Aviva

Employee discount after probation

Clothing allowance spending gift

TALA Uniform

Job summary

TALA is expanding its retail presence in the UK with a new boutique in Bicester Village. We’re seeking a dedicated Retail Sales Associate and Key Holder who will embody the TALA brand, greet customers, provide styling advice, and process transactions in a fast-paced, fashion-forward environment.

The role covers merchandise presentation, stock management, and daily store operations, including opening/closing duties and team coaching.

Qualifications

Experience in retail environment, preferably fashion/activewear.
Exceptional communication and interpersonal skills.
A natural problem-solver—proactive, quick to learn, and able to thrive both independently and as part of a dynamic team.
Strong visual merchandising instincts, with a keen eye for detail to keep the store looking stylish and on-brand at all times.
Excellent multitasking skills, balancing customer service, sales, and store operations seamlessly in a fast-paced environment.
Fluent in English (reading, writing, and speaking) to ensure clear and engaging customer interactions.
Passionate about building customer relationships, from discussing upcoming collections to gathering customer insights that foster long-term loyalty.

Responsibilities

Embod y and communicate the TALA brand philosophy, values, and culture to customers.
Greet and assist customers, providing a friendly and engaging shopping experience.
Offer product recommendations and styling advice based on customer preferences.
Handle customer inquiries, complaints, and returns professionally.
Process sales transactions using the store’s POS system.
Maintain a visually appealing store layout and ensure products are well-displayed.
Assist with stock replenishment and product organization on shelves and racks.
Follow brand guidelines for store displays and promotions.
Keep fitting rooms clean and organised.
Assist in receiving, unpacking, and organizing new inventory.
Conduct stock checks and monitor inventory levels.
Report damaged or missing products to management.
Follow loss prevention and security procedures to prevent theft.
Ensure the store remains clean and tidy and follow health and safety guidelines.
Work as part of a team to meet sales targets and store goals.
Participate in staff meetings and training sessions to stay updated on brand trends and policies.
As a TALA Key Holder, open/close the store, manage tills, mentor the Sales Associate team, and support store operations when management is not present.