Key Holder

Sites; Ellesmere Port; On-site; GBP 18,000 - 21,000; Full time

Job summary

Sites is expanding and welcoming a diverse team dedicated to delivering outstanding customer service in our Ellesmere Port stores and online shops. The role focuses on generating sales while maintaining store standards and driving customer loyalty.

You will engage customers with product knowledge, promote multi-channel options, and create a welcoming store atmosphere. A premium fashion brand background is desirable for this position.

Qualifications

• Experience in retail industry.
• Experience of working in a premium fashion brand.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Open and close the store when a member of management isnt there
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Skills

Experience in retail industry

Premium fashion brand experience

Job description

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Open and close the store when a member of managaement isnt there
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store
  

Key Skills and Experience:

• Experience in retail industry
• Experience of working in a premium fashion brand