Key Holder

Ben Sherman; Ellesmere Port; On-site; GBP 1,378,000 - 2,066,000; Part time

Job summary

Ben Sherman is seeking a part-time Key Holder to support premium fashion retail operations with 12 hours per week. You will help drive sales, open and close the store, and deliver outstanding customer service to our valued customers.

The role requires strong communication, retail experience, and a passion for fashion. IT skills are a bonus, and flexibility to meet store needs is essential.

Qualifications

• Customer service focused
• Good communication skills
• Experience in retail industry
• Good IT skills
• Experience of working in a premium fashion brand

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Open and close the store when a member of managaement isnt there
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Skills

Customer service

Good communication

Retail experience

Tools

IT skills

Job description

12 hours per week
As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Key Holder - Part Time

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Open and close the store when a member of managaement isnt there
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:

Essential:

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable:

• Good IT skills
• Experience of working in a premium fashion brand

Skills

Retail
Sales