Key Holder

Ben-Sherman-Ashford; South Willesborough; On-site; GBP 14,000 - 20,000; Part time

Job summary

Ben-Sherman-Ashford is seeking a Part Time Key Holder to support store leadership and deliver excellent customer service. The role involves 16 hours per week across opening and closing duties, helping customers, and maintaining store standards to drive loyalty.

You will also promote multi-channel shopping and ensure smooth transactions in line with guidelines while creating a welcoming environment for shoppers.

Qualifications

• Customer service focused
• Good communication skills
• Experience in retail industry
• Good IT skills (desirable)

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Open and close the store when a member of management isn't there
• Provide accurate information about our product including features, benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Skills

Customer service focused

Good communication skills

Experience in retail industry

Tools

IT skills

Job description

Key Holder - Part Time

16 hours per week

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand


• Open and close the store when a member of managaement isnt there


• Provide accurate information about our product to the customer including features and benefits and stock availability


• Promote our multi-channel shopping options to ensure maximum customer satisfaction


• Provide an inviting and welcoming atmosphere for our customers


• Process sales transactions with care and in line with company guidelines


• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:

Essential:

• Customer service focused


• Good communication skills


• Experience in retail industry

Desirable:

• Good IT skills


• Experience of working in a premium fashion brand

Compensation: To be discussed