Key Holder

Ben Sherman Cheshire Oaks; Ellesmere Port; On-site; GBP 6,000 - 9,000; Part time

Job summary

Ben Sherman Cheshire Oaks is seeking a part-time Key Holder in Ellesmere Port. The role involves 12 hours per week, delivering excellent customer service, maintaining store standards, and supporting sales targets.

You will open/close the store when management isn’t present, assist customers with product information, and promote multi-channel options to maximise satisfaction. Prior retail experience is essential.

Qualifications

• Essential: Customer service focused.
• Essential: Good communication skills.
• Essential: Experience in retail industry.
• Desirable: Good IT skills.
• Desirable: Experience of working in a premium fashion brand.

Responsibilities

• Open and close the store when a member of management isnt there.
• Provide accurate information about our product including features and stock availability.
• Promote multi-channel shopping options to ensure customer satisfaction.
• Create an inviting and welcoming atmosphere for customers.
• Process sales transactions in line with company guidelines.
• Demonstrate flexibility to meet store needs.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Tools

Good IT skills

Job description

Key Holder - Part Time

Key Holder - Part Time
12 hours per week

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Open and close the store when a member of managaement isnt there
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:

Essential:

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable:

• Good IT skills
• Experience of working in a premium fashion brand

Compensation: To be discussed