Key Holder

Zachary Daniels; Ambleside; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Staff discount

Career development

Outdoor retailer

Job summary

Zachary Daniels is seeking a Key Holder for a Lake District store, offering a hands-on role that combines customer service with leadership duties. You will support the Store Manager in daily operations, open and close the shop, and help drive strong commercial performance while delivering excellent service to shoppers in a busy outdoor retail setting.

The role suits an experienced retail assistant, supervisor, or current Key Holder who wants more responsibility in a vibrant environment.

Qualifications

• Previous retail experience, ideally in a role with supervisory responsibilities.
• Strong customer service skills and product knowledge are essential.
• Excellent communication and interpersonal abilities.
• Commercial and hands-on approach to store operations.
• Interest in outdoor products or activities is advantageous.

Responsibilities

• Open and close the store and support daily operations.
• Deliver excellent customer service and maintain product knowledge.
• Support and motivate the wider team to hit store targets.
• Drive sales and contribute to a positive shopping environment.
• Ensure high standards across shop layout and merchandising.
• Handle cash and banking responsibilities following company procedures.

Skills

Customer service

Communication skills

Teamwork

Decision making

Outdoor interest

Job description

Key Holder | Outdoor Retail | Lake District | £13.00 - £13.50 per hour

We are working with a well-established outdoor retailer to recruit a Key Holder for of their stores in the Lake District.

This is a great opportunity for an experienced retail assistant, supervisor or existing Key Holder who enjoys customer service, has an interest in the outdoors and wants to take on more responsibility within a busy retail environment.

What's in it for you?

• £13.00 - £13.50 per hour
• Full-time or part-time hours available
• Staff discount
• Opportunity to work for a well-established outdoor retailer
• Career development opportunities
• A role within a passionate and knowledgeable team

The Role

As a Key Holder, you will support the Store Manager with the day-to-day running of the store, helping to deliver excellent customer service and strong commercial performance.

You’ll be hands‑on across the store, supporting customers, helping the team and taking responsibility for the store when required.

Your responsibilities will include:

• Opening and closing the store
• Supporting the Store Manager with day‑to‑day operations
• Delivering excellent customer service and product knowledge
• Supporting and motivating the wider team
• Driving sales and supporting store targets
• Maintaining high standards across the shop floor
• Cash handling and banking responsibilities
• Ensuring company standards and procedures are followed

About You

We're looking for someone with previous retail experience, ideally as a Key Holder, Supervisor or experienced Sales Assistant.

You’ll be confident working as part of a team but also comfortable taking responsibility and making decisions when required.

You’ll ideally have:

• Previous retail experience
• Key Holder, Supervisor or senior sales experience
• Strong customer service skills
• Good communication and interpersonal skills
• An commercial and hands-on approach
• An interest in outdoor products, activities or the wider outdoor industry
• The flexibility to work full-time or part-time hours

If you're looking for a hands‑on retail role in the Lake District where you can combine customer service with a genuine interest in the outdoors, we'd love to hear from you.

BH37403