Key Accounts Sales Manager

Neighbourly Brands Limited; Brackley; On-site; GBP 55,000 - 90,000; Full time

Job summary

Neighbourly Brands Limited is seeking a Sales Manager to drive brand growth by acquiring new customers, with a focus on national and key accounts within the drainage sector. You will build strong client relationships, identify opportunities to expand the national account portfolio, and support franchisees across the network to boost growth and service delivery.

In this customer-facing role, you will develop proposals, manage a robust sales pipeline, and collaborate with Marketing and Finance to

Qualifications

• Experience in selling within drainage services or similar industry.
• Proven ability to develop and manage national and key accounts.
• Strong communication, negotiation and presentation skills.

Responsibilities

• Develop strategies for engagement and growth in national and key accounts.
• Conduct market research to identify gaps and opportunities for growth.
• Expand service offerings to enhance customer value.
• Generate and manage a robust sales pipeline and secure new business.
• Create proposals and presentations to win new customers.
• Build relationships with key decision-makers using recognised sales methods.

Skills

Drainage sector knowledge

National/key account sales

Communication

Negotiation & presentation

Job description

PURPOSE OF THE ROLE

The Sales Manager is responsible for driving brand growth through the acquisition of new customers, with a particular focus on national and key accounts. This is a customer-facing role requiring the development of strong client relationships and the identification of opportunities to expand the company's market presence. The role involves identifying opportunities to grow the key account portfolio and working collaboratively with the franchise network to support the growth of national and key accounts at both local and national levels. Success in this position requires strong technical expertise within the drainage sector, commercial acumen, and the ability to convert opportunities into sustainable business growth. A key focus will be maintaining and enhancing the brand's reputation for delivering outstanding customer service.

KEY RESPONSIBILITIES

• Work with the Brand Leader to develop and shape strategies for new customer engagement and growth within national and key accounts.
• Conduct market research to identify gaps, opportunities, and emerging trends that support growth across the franchise network.
• Identify and pursue opportunities to expand service offerings that complement the brand and enhance customer value.
• Generate and drive new business opportunities, maintaining a robust and active sales pipeline.
• Promote the company, its services, and its brand within target markets.
• Develop, create, and present compelling proposals and solutions to secure new business.
• Generate qualified leads and establish relationships with key decision-makers using recognised sales methodologies, including cold calling and networking.
• Prepare and present sales forecasts, reports, and performance analyses.
• Collaborate with internal departments, including Marketing and Finance, to ensure customers receive a high level of support and service.
• Support franchisees in developing and managing sales pipelines for national account opportunities.
• Identify and report operational, performance, or compliance concerns across the network to the Brand Leader, helping to protect the brand's reputation.
• Ensure compliance with all relevant legislation, regulations, and company policies.
• Contribute to the development of financial budgets and business plans.
• Drive a culture of accountability, urgency, and performance, supported by clear KPIs and measurable objectives.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE: Proven sales experience with strong industry knowledge within the drainage sector. Demonstrable success in developing and managing national and key accounts. Full UK driving licence and willingness to travel nationally as required.

SKILLS / KNOWLEDGE: Strong technical understanding of drainage services and related functions. Highly commercial, with excellent business acumen and a proven sales-focused approach. Skilled relationship builder with a strong networking capability. Excellent communication, negotiation, and presentation skills. Proven ability to identify, develop, and convert new business opportunities. Strong pipeline management and forecasting capability. Ability to work collaboratively across multiple stakeholders, both internally and externally. Competent in analysing market trends and customer needs to develop effective sales strategies.

ATTRIBUTES

• Leads from the front and thrives in a hands-on environment.
• Passionate about achieving results through collaboration and relationship building.
• Self-motivated, proactive, and driven to exceed targets.
• Resilient and adaptable, with a strong focus on continuous improvement.
• Demonstrates integrity, professionalism, and a commitment to maintaining the brand's reputation.
• Organised, accountable, and able to manage multiple priorities effectively.

Brand

Brand: DMD UK Drain Doctor Neighbourly is a local network of home service brands that will connect you to very specific vetted local experts. Our family of service professionals work with rigorous quality standards to repair, maintain, and enhance your home. Neighbourly’s Family of Home Service Brands: Dream Doors Countrywide Grounds Maintenance Bright & Beautiful Drain Doctor, Pimlico Greensleeves