Key Accounts Coordinator: Customer Service & Admin

LanesGgroup; Eccles; On-site; GBP 22,000 - 27,000; Full time

Job summary

Lanes Group Ltd in Eccles is seeking a Key Accounts Administrator to support strategically important customers by delivering outstanding customer service and efficient administrative support. You will keep customers informed of job progress, handle enquiries, and maintain internal systems.

Working with operational teams across the business, you will ensure customer requirements are met accurately, contributing to strong relationships and a positive service experience.

Qualifications

• Experience in customer service or administration.
• Proficient in Outlook, Word and Excel.
• High level of accuracy and attention to detail.

Responsibilities

• Keep customers informed of job progress and updates.
• Handle enquiries and maintain in-house systems.
• Answer incoming calls and perform general administrative duties.
• Ensure exceptional service is delivered at all times.

Skills

Customer service

Administration

Tools

Outlook

Word

Excel

Job description

Lanes Group Ltd in Eccles is seeking a Key Accounts Administrator to support strategically important customers by delivering outstanding customer service and efficient administrative support. You will keep customers informed of job progress, handle enquiries, and maintain internal systems.

Working with operational teams across the business, you will ensure customer requirements are met accurately, contributing to strong relationships and a positive service experience.